Software Engineer
Resume:
ADAYA
ALYSSA CLAIRE
Computer Engineer
OBJECTIVE
To establish a challenging career
related to Computer Engineering and
an experience that would not only
enhance my skills but would also
develop my personality and
interpersonal relationship with others.
To find a company that values their
employees not only focusing on
financial needs but also on employees
needs in career growth.
VITALS
Blk 37, Lot 2, Rd.16 Minuyan V,
City of San Jose del Monte, Bulacan
T1: 092*-***-****
T2: 091*-***-****
E : ****.*****@*****.***
COMMUNICATION
Since her previous Projects holds both
Application Outsourcing and
Infrastructure Outsourcing, Aya was
able to familiarize the Systems’
Architecture and solved most data
issues with this knowledge and through
her eager communication with AO
and IO Teams including the Clients.
She was able to write proposals for
Projects on a technical level and
works with Sales on the bidding.
EDUCATION
Bulacan State University
2012 - 2017
Bachelor of Science in Computer Engineering
Military Science ROTC Training
2012 - 2016
Philippine Army Reservist - Sgt. Rank
CERTIFICATIONS
TESDA National Certificate II
2014
Computer Hardware Servicing
Oracle Certification
2017
OBI Intelligence Foundation Suite 11g PreSales Specialist WORK EXPERIENCE
INFOR PSSC - Technical Support Specialist
Mar 7, 2022–June 12, 2025
• Infor ERP Syteline’s Technical Specialist that includes Database review, System Logs Review, Functional Testing, Software Integrations, RCA Reports, Cloud Servers Status and Installations, JackDB, JIRA, ServiceNow, Sumologic, Grafana and overall analyzing and resolving technical problems .
• Managing and Monitoring case/task/enhancement
queue.
• Monitoring,Queuing team workforce in Philippine branch depending on expertise.
• Manage knowledge-based docs for better and quicker resolutions
• Set goals and deadlines for the team and report to Manager
• Motivate and Inspire teammates. Delegate few tasks.
• Resolve conflicts,escalation with customers
• Consulting / Training newly hired members
• Monitor and report Team performance
• Leading with security policies and reminders and recommending better handling of routine cases,
challenges
LEADERSHIP
Aya was one of the speakers and
organizers of Assumption
Development Foundation. Her
Projects includes annual charity for
the aged and poor, self-
improvement and life discussions for
scholars and fund-raising activities for
the foundation.
REFERENCES
MARYANN PASCUAL, MANAGER
*******.*.*******@*********.***
EBIZOLUTION INC - Systems Engineer
2020–2022
1st Project Experienced Skills :
• Hyperconverged Infrastructure - VMware
• Admin of vCenter Application for 3 HCIs
• Project TOR Billing with Clients
• Project TOR Documentation and Technical Requirements
• Inventory and Monthly Reporting
• Installation of LINUX, AIX, Windows OS
• Fiber Cabling and Installation of ESXi Hypervisor 2nd Project Experienced Skills :
• Backup as a Service with IBM Spectrum Protect and SPPlus
• SQL and IBM Query System
• TS4500 Tape Library for LTO8 Tapes
• TS4300 Tape Library for LTO8 Tapes
• Backup and archive Scheduling and Monitoring
• Cristie Installation
3rd Project Experienced Skills :
• Admin of IBM CloudPak System
• Deployment of Environment Instances
ACCENTURE - Software Engineer
2017– 2020
Bootcamp training :
• Oracle Business Intelligence Enterprise Edition (OBIEE)
• Tableau Software, Hyperion, ODI and Microsoft BI . 1st Project Experienced Skills :
• Product Data Hub, Master Data Management
• Supplier Data Hub
• Oracle Database PL/SQL
• Product Lifecycle Management
2nd Project Experienced Skills :
• Autosys
• VMWare
• EPM Workspace tools
• monitoring the boxes and jobs as these are critical for business forecasting, budgeting, financial consolidation, and profit analysis.
• Smartview
PROFENCE SYSTEMS CORP - INTERNSHIP
Summer 2016
Hired for Paid Internship
AutoCAD 2D and Sketchup Skills to layout security electric fencing and alarms for big clients and companies. Also tasked to do office works and communicate with electricians and electric engineers.
The undersigned hereby certifies that all information given in this document is true, complete, and correct.
ALYSSA CLAIRE DELA CRUZ ADAYA
Contact this candidate