Education

Bachelor of Science Degree in Health Services Administration, Long Term Emphasis December 2018

Minnesota State University Moorhead, Moorhead, MN

Associate Degree in Liberal Arts May 2015

Minnesota State Community and Technical College of Moorhead, Moorhead, MN

Professional Experience

Business and Education Sales Expert September 2019-Present

Alorica, Fargo, ND

-Shows the ability to successfully analyze customers needs and wants and helps them be empowered by Microsoft products.

-Demonstrate time management when making sure customers needs fellow up on inquiry

-Shows the ability to multitask in a fast-paced environment and meeting exceptions

-Shows the ability to achieve all goals and standards for the mission at hand

Sales Development Representative December 2017- June 2019

Connect Booster, Fargo, ND

-Show the ability to successfully analyze market trends and capitalize on customer needs when generating new sale leads

-Demonstrate excellent interpersonal skills when answering client questions, always using a positive and energetic demeanor, resulting in satisfied clients who feel valued

-Model the ability to work in a fast-paced environment when meeting with potential clients at various networking events

Sales Associate July 2017-September 2018

Best Buy, Fargo, ND

-Displayed the ability to use effective marketing strategies when creating, planning and organizing numerous displays

-Conveyed an understanding of the importance of professional development when keeping up-to-date on trends in electronics, allowing for optimal recommendations to customers

Certified Nursing Assistant February 2013-June 2017

Eventide Nursing Home, Moorhead, MN

-Showed leadership skills and the ability to leverage the strengths of others when delegating tasks to team members, providing coaching as needed

-Utilized problem-solving skills when figuring out how to help residents accomplish different tasks

-Conveyed empathy when communicating with residents and their families, helping each feel appreciated and welcomed

Computer/Technical Skills

Microsoft Word, Excel, PowerPoint, SharePoint, Apple Software