Professional Summary

Skills

Work History

SHALONDA CRAWFORD

Hampton, VA 23669 757-***-**** adgheb@r.postjobfree.com Dedicated, self-motivated person with excellent communication and interpersonal skills having seventeen years experience as Lead Dental Assistant with expanded functions. Knowledgeable and compliant with back office procedures and quality patient care. Professional, fast paced and reliable in an office environment with excellent organization skills. Sterilization

Syringes and anesthetics knowledge

Documentation

Radiographs expertise

Composite restoration specialist

Adult tooth charting

Infection control proficiency

Supervision

Dental office administration

Prophylaxis

Oral surgery

Insurance billing

Radiation Health and Safety (RHS)

Temporary crowns specialist

Gentle patient care

Proper telephone etiquette

Inventory management

Team collaboration

Treatment plans

Problem resolution

Patient education and counseling

Strong Manual Dexterity

Data confidentiality measures

Apr 2019 - Current

Norfolk, VA

Dental Assistant

Naval Dental Clinic Norfolk

Helped dentists restore teeth by applying permanent and temporary fillings and crowns Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics

Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk

Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures

Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions

Educated patients on dental hygiene, pre-surgical instructions and post-surgical care Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads

Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse

Successfully assisted dentist by performing four-handed dentistry and other chair-side duties Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery

Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials

Positive friendly ICE reports from patients and doctors Expanded functions

Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth. Sep 2013 - Feb 2019

Hampton, VA

Lead Dental Assistant

Resolution Dental

Helped dentists restore teeth using permanent or temporary fillings Prepared rooms for patient treatment

Measured and recorded vital statistics like patients blood pressure, temperature, and pulse Warmly greeted patients and helped them fill out intake and consent forms Made dental impressions used in diagnostics, opposing models and study casts Assisted dentists by passing instruments, suctioning intraoral fluids and mixing materials for casts or impressions

Provided patient education on dental hygiene and pre- and post-surgical care Worked closely with patients before, during and after dental procedures Applied fluoride and pit or fissure sealants

Assisted with implants, root canals, and surgical extractions Ordering dental supplies for dental procedures such as implants, crowns, and root canals Prepared and positioned patients for procedures, including placing napkins and patient safety devices

Jul 2013 - Sep 2013

Newport News, VA

Hygiene Assistant

Dr John Chung DDS

Warmly greeted patients and helped them fill out intake and consent forms Took dental radiographs, following strict patient protection rules Prepared and positioned patients for procedures, including placing napkins and patient safety devices

Measured and recorded vital statistics like patients blood pressure, temperature, and pulse Applied fluoride and pit or fissure sealants

Maintained accurate medical and dental records

Educated patients on importance of oral hygiene

Feb 2013 - Jul 2013

Hampton, VA

Dental Assistant and Trainee

Family Dental

Sterilization

Organization

Maintained proper care of dental instruments and machines Conducted training for new employees

Responsible for taking care of the patients from check in to check out, including going over treatment plans, consent forms, financial forms and any other questions or concerns Responsible for taking x-rays, making temporary crowns, taking and pouring impressions Charted all existing and proposed treatment

Assisted with Adults, Children, Elderly and Special needs Confirmed appointments and took phone calls

Infection control and standards were enforced, along with proper disposal of sharps and bio-hazardous materials

Completed patient paperwork and scanned into Eagle Soft system Worked closely with patients before, during and after dental procedures Feb 2009 - Jun 2013

Hampton, VA

Dental Assistant

Dr. Gallop and Robinson Dental Office

Dental assistant in all dental procedures including root canals, cleanings, crown preps, etc Setting up and breaking down rooms for procedures

Taking and pouring impressions for in- house bleach trays, night guards, dentures, etc Maintaining patient chart documentation

Taking x-rays and developing

Filling and cleaning film developer

Sterilizing instruments and maintaining office cleanliness Answered all patient concerns and questions as per Doctor\'s treatment plans Followed patients through from check in to check out Maintained and organized all documentation and filed accordingly Followed all OSHA/HIPAA rules and regulations

Responsible for keeping Doctor up to date with current schedules and medical histories Organized and maintained office

Education

Certifications

References

2011

Hampton, VA

Associate of Science: Social Science

Thomas Nelson Community College

2003

Newport News, VA

Associate of Applied Science

Medical Careers Institute

Certified Dental Assistant

2000

Hampton, VA

High School Diploma

Bethel High School

First Aid/CPR Certified

Infection Control Certification

DOD Cyber Awareness

HIPPA and Privacy Training Act

X-Ray Certified

References furnished upon request

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