Service Representative Manager
Resume:
THOMAS LANGOSCH
ORLAND HILLS, ILLINOIS, 60487
********@*****.***
A driven young man that is excited to enter the professional work field, while actively pursuing Spanish as a second language. Working since the age of 15 has allowed me to develop the proper skills necessary for working in a professional environment, as well as how to satisfy specific client needs and issues.
EDUCATION
Illinois State University Normal, Illinois
Bachelor of Science in Accounting
Minor: Spanish
GPA: 3.2/4.0
Redbird Merit Scholar August 2016
WORK EXPERIENCE
Jay Vending Co. Orland Park, Illinois
Shift Manager May 2015 - August 2017
Allocated responsibilities among 25 staff members to maintain an efficient and effective workplace
Managed employees in the front end to keep them on task
Balanced cash registers at the end of the day to make sure the expected cash was equal to the actual cash, then properly stored it away
Recorded weekly inventory to make sure there was a sufficient amount of product on hand
Jewel-Osco Orland Park, Illinois
Associate August 2014 – January 2020
As a Service Clerk, I was responsible for completing tasks to fulfill customer needs
Promoted to Checker where responsibilities were increased to handling cash and other electronic transactions, as well as satisfying new customer needs helped develop key multitasking skills
Maintained a healthy relationship with management where I was given additional supervising and customer service responsibilities over machines and employees in the front end
Village of Tinley Park Athletics Tinley Park, Illinois
Umpire May 2013 – August 2014
Officiated baseball games to make sure that everyone around the facility followed the rules and acted in a safe and respectful manner
Conducted meetings with coaches and players before the start of each game to discuss rules and regulations
Responsible for on-the-spot decision making at a young age
ADDITIONAL SKILLS
Moderate conversational Spanish
Proficient in Microsoft Excel
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