presentation skills, time management, punctuality, leadership

JASPREET KAUR

Calgary, Alberta T*N *E* 403-***-**** ************@*****.***

SUMMARY OF QUALIFICATIONS

Almost 3 years of working experience in multicultural environment

Excellent time management and organizational skills

Ability to stay calm in difficult and stressful situations

Persuasive, empathetic with good problem-solving skills

Knowledge of office management; customer care, and administration

Fluent in Punjabi and Hindi

EDUCATION AND PROFESSIONAL DEVELOPMENT

Information System Business Analysis +International Business Management September 2020 -September 2022 Northern Pures College Scarborough, Ontario

Masters of Commerce Degree Awarded July2015 – May 2017

Khalsa College Mohali, India

Bachelor of Commerce Degree Awarded July 2012 – May 2015

PGGCG College Chandigarh, India

WORK EXPERIENCE

Administrative Assistant August 2018 – January 2020

Polywell India Chandigarh, India

Registered clients and handled customers queries

Marketed the products to prospective customers delivering excellent customer service

Trained Practicum students from the age of 18-30 for the Administrative work in a professional manner

Trained and supervised 10 new employees; completed performance management reviews

Managed documentation and input daily incidents into database in a timely manner

Answered phones and responded to email queries

Assisted senior managers in general administrative duties

Receptionist August 2017 – August 2018

Polywell India Chandigarh, India

Greet, welcome, and register new patients

Book, reschedule, and cancel appointments using company software

Carefully reviewed past records and took decisions as required

Scan, organize, and file documents

Proper documentation

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