Business Operations Manger

Tushar Singh

Austin, TX 510-***-**** ******.*****.***@****.*** https://www.linkedin.com/in/tusharsingh21/

SUMMARY

I am a Business Operations Manager with strong business and engineering skills combined with analytical and problem-solving abilities. I am Experienced at providing solutions to business challenges, process improvements, gathering business requirements and streamlining Product Operations using proven methods and cutting-edge technology.

EDUCATION

San Jose State University San Jose, CA

Master of Science in Engineering Management (MEM) – GPA 3.5/4.0 Jan 2017 - Dec 2018

MS Ramaiah Institute of Technology Bangalore, India

Bachelor in Instrumentation Technology and Engineering Aug 2011 - June 2015

TECHNICAL SKILLS

Project Management: Jira, Project Costing, Scheduling, Risk Management, SCRUM, Six Sigma Green Belt, Lean Methodologies

Operation and Supply Chain: Financial Analysis, Statistical Analysis, Statistical Reporting, Inventory Management, Logistics

Tools: Tableau, Amazon Web Services, Google Analytics, MS Excel

Databases: ETL,NoSQL, MySQL, MongoDB, Mongo booster

Others: Interpersonal and written communication, Client Communications, Product Owner, Database Reconciliation Expert

WORK EXPERIENCE

SaveDay Inc., Austin, Texas

Business Operations Manager March 2018 - Present

Performed client assessment and analysis to begin on boarding process of more than 100 clients with over $10M in assets.

Formulated success metrics for completing operational tasks and created dashboards/reports to monitor them.

Extensively worked in MongoDB and AWS environment using ETL, NoSQL, SQL, Excel for database Management and reconciliation of over 2000 clients.

Created and presented over 100 reports to classify multiple data and find interesting data insights

Led data gathering for compliance projects( 5500,NDT Testing, 1099R) and consistently met deadlines and requirements for all production work orders for over 250 companies.

Worked directly with production, marketing and engineering team to achieve operational efficiency.

Assisted in Initiating ten key partnerships with payroll vendors which resulted in 24% revenue growth.

Managed all Incoming and outgoing Distributions/Rollovers from start to the end including communication and calculation.

Martin’s Chocolates, Bangalore, India

Supply Chain and Operations Manager November 2014 - December 2016

Co-Founded the company, was involved with managing all aspects of procurements, production and distribution of chocolates.

Created an effective production process with minimal wastage and manual labor by working with a team of over 60 employees.

Helped setting up a chain of over 10000 outlets for effective distribution. Enforced the on-time shipment of products to create exceptional customer experiences.

Inventory Management: Led warehouse improvement initiatives using demand and lead times to advance operational efficiencies.

Designed and Implemented tracking metrics based on analysis of rival distributors, resulting in quickly determining the viability of new project.

ACHIEVEMENTS

Awarded Multiple recognition for co-founding and spearheading a startup in India.

Had an instrumental role in merging of the startup with a bigger firm.

Represented SJSU at EMBA Consortium 2018, for supply chain professionals held in London, UK .

Multiple Academic Projects Awarded as Best Projects in their categories.

Contact this candidate