Executive Assistant Service Representative
Resume:
Brgy. Owak, San Isidro, Ormoc City, Leyte
Mobile Number: 092*-***-**** E-mail: ********@*****.***
ANGELINA VILLACRUSIS
OBJECTIVES
* To be engaged in a company that could enhance my skills and utilize the knowledge I have learned from the University.
* To be able to have the position where comprehensive training and experience that enhances me towards career development.
EDUCATIONAL ATTAINMENT
ELEMENTARY LEVEL
2000- 2006 - Valencia Central School
SECONDARY LEVEL
2006 - 2011 - Valencia National High School, Valencia, Ormoc City 2011 - 2012 - Compostela National High School and Consolacion National High School
(Cross Enrolled), Compostela Cebu and Consolacion, Cebu COLLEGE LEVEL
Bachelor of Arts in English Language
2014 - 2015 - Visayas State University, Baybay City, Leyte Bachelor of Science in Hotel, Restaurant and Tourism Management 2016 - 2017 - Visayas State University, Baybay City, Leyte MAIN
RESPONSIBILITIES
*Assisted customers with their queries and problems by phone and in chat.
*Established and maintained contacts with new and existing customers as per the direction of the supervisor.
*Forwarded important and serious matters to the seniors.
*Transferred urgent calls to the required departments quickly and accurately.
*Achieved set targets of the firm by the stipulated deadline. KEY SKILLS AND QUALIFICATIONS
*Have interpersonal-communication skills.
*Understands new concepts easily.
*Quick learner.
*Has the ability to handle stress.
*Computer literate.
*Reliable.
PERSONAL PROFILE
Date of Birth: December 24, 1994 Place of Birth: Makati City Citizenship: Filipino Religion: Roman Catholic
Status: Single
WORKING EXPERIENCE
TECH MAHINDRA (VERIZON, ACCT)
June 2016 - February 2017 - Customer Service Representative CONVERGYS (COMCAST, ACCT)
March 2017 - October 2017 - Technical Support Representative REFERENCES
Ms. Jacqueline Noya
Team Leader, Startek International Ltd
Mr. Ruben Anecito Cecilio
Team Leader, Tech Mahindra
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