Customer Service Support

Ureka White

**** ********* ****** *****, ** *****

240-***-****

**********@*****.***

Skills

Professional demeanor on the phone

Problem solving abilities are strong

Administrative support

Mail and package deliveries

Data entry

Dependable and Punctual

Organization Skills

Great Customer Service Skill

Experience

Hillman, Brown & Darrow LP- Annapolis, Md

Receptionist and File Clerk, 08/2004 - 03/2006

Answer and route telephone calls quickly/efficiently Meet and greet visitors in a professional manner

Process incoming mail and distribute

Ensure the reception area and conference rooms remain clean and organized Schedule meetings and provide support for projects Create new client files

Create copies, send faxes and handled all outgoing correspondence Filed timed sensitive documents with the Courts

2

Court of Special Appeals - Annapolis, Md

File Clerk, 02/2000 - 06/2004

Processed incoming mail

Maintain records

Stamped and logged incoming briefs

Provide general office support and assistance

Assist Judges with briefs and records

Prepared courtrooms for court

Education

High School Diploma:

Riverdale Baptist High School - Upper Marlboro, Md Graduated in 1992

Closing

I have been off from work for years because I made the decision to stay at home and raise my three children. I am more than excited and ready to return to work.

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