Sales Store Manager

EMILY HARRIS

**** **** ******, ***. ***

Riverside, CA 92501

*****.*****.********@*****.*** · 509-***-****

Highly motivated project administrator with a demonstrated history in working in the machine packaging industry. Experience in sales, trouble shooting, scheduling on-site support, project management support, and building customer accounts. Seeking a project coordinator position to utilize my experience and continue to build strong rapport with customers. EXPERIENCE

JANUARY 2020 – CURRENT

PROJECT ADMINISTRATOR, PROMACH FILLING SYSTEMS (CORONA, CA) Support pre-sales to order fulfillment.

Manage new machine and conversion projects.

Work alongside operations to recreate and maintain project schedules and highlight any potential risks.

Schedule and conduct meetings with customers and internal key holders. Schedule and execute on-site Factory Acceptance Testing of equipment. Create documentation to streamline action items, risks, and delays. Participate in daily OBEYA meetings to highlight incoming sales, and track project schedules to keep them on course.

NOVEMBER 2016 – JANUARY 2020

INSIDE SALES COORDINATOR, PROMACH FILLING SYSTEMS (CORONA, CA) Manage filling and capping quotations for liquid bottle filing and capping systems. Sales support contact for all international and national sales representatives. Closely work with engineering and operations management throughout the sales process. Organize and coordinate sales through CRM database, Salesforce.com. Technical review of customer specifications.

Verification of machine sizing and speeds.

SEPTEMBER 2014 – NOVEMBER 2016

AFTERMARKET PARTS & SERVICE, PACIFIC PACKAGING MACHINERY, INC.

(SAN CLEMENTE, CA)

Effectively managed existing customer accounts, serving as the liaison between the customer and engineering/operation department.

Acquired extensive hands on knowledge of machine parts and machine operations. Managed and coordinated trade shows.

Scheduled and coordinated travel for service technicians. Developed parts kits and service plans to increase revenue. 2

DECEMBER 2013 – SEPTEMBER 2014

SENIOR SALES CONSULTANT, OFFICE DEPOT COPY CENTER (SAN CLEMENTE, CA) Design and typesetting flyers, resumes, invitations, business cards, large format blueprints, posters and other merchandise.

Built many customer relationships on a name to name basis. Effectively communicated with customers on order status through email and phone. MAY 2012 – SEPTEMBER 2013

ASSISTANT STORE MANAGER, SCHLOTZSKY’S DELI (SPOKANE VALLEY, WA) Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Guaranteed positive customer experiences and resolved all customer complaints promptly and professionally.

EDUCATION

FALL 2012 – SPRING 2013

WINTER 2017 – WINTER 2019

EASTERN WASHINGTON UNIVERSITY

Eastern Advantage Scholarship

JUNE 2012

HIGH SCHOOL DIPLOMA, EAST VALLEY HIGH SCHOOL

Member of Washington Drug Free Youth Club

3.8 GPA

Congressional Art Award 2012

SKILLS

• Proficient in Microsoft Outlook, Word, Excel,

PowerPoint, Publisher, and Project

• Excellent Communication

• Experience with CRM Databases (Sales Force)

• Problem Solver

• Attention to Detail

• Negotiation

• Personable

• Multi-Tasking

• Customer Support

• Strong Organizational Skills

• Teamwork

• Adaptable

• Crisis Management

• Customer Relations

• OBEYA

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