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Assistant Front Office

Phoenix, AZ
September 29, 2020

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Analisa Kelly.



Highly motivated, enthusiastic, and versatile customer service professional. Strong creativity and talent in delivering practical solutions, and works well in team environment while assuming leadership roles. Excellent communication skills, self-motivated and goal-oriented to succeed. Fast learner and a good understanding of basic technology.

Previous Work History

Scottsdale Surgical Arts- Oral Surgery Assistant/Front Office

Feb 2018- March 2020

● Scheduling appointments.

● Answering calls and managing patient flow.

● Verifying coverage with insurance companies

● Handle cash flow on daily basis.

● Assist in dental surgery rooms for procedures including IV sedation.

Discount Dental, Phoenix - Dental Assistant

Feb-2015- March 2020

● Scheduling appointments and procedures

● Answering calls with questions on pricing

● Verifying coverage with Insurance companies

● collecting all co-payments

● Handle cash flow on daily basis

● Assist in dental exam room for procedures

Jimmy Johns, Tempe – Cashier & Assistant Manager

August 2011-August 2016

● Consistently providing fast and efficient customer service to all guest.

● Answer incoming calls for bulk orders

● Processes daily invoice for next day inventory

● Responsibility to pen and close store on scheduled days

● Run daily bank deposits and updating financial records


Anthem College-Bryman School of Arizona, Phoenix - Dental Assistant Diploma July 2013 - June 2014

Betty H Fairfax High School, Phoenix - High School Diploma--August 2007 - May 2011

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