Insurance Agent Assistant
Resume:
Susan Ferguson
Austin, TX 78758
************@*****.***
Education
Associates of Arts – General Studies
University of Maryland, European Divison – Nuremburg, Germany Experience
Falcon Insurance Agency, Inc, Austin, TX 1996-2020 Receptionist
● Answered multiple phone lines
● Performed a variety of administrative duties
● Receive, sort, and distribute mail
● Ordered supplies
● Kept track of inventory
● Performed other clerical duties for agents as needed Benefits Coordinator
● Managed, directed, and planned group benefits programs i.e. health, dental, vision, and disability
● Conduct presentations and meetings to explain benefits to employees
● Develop monthly spreadsheets to balance employee premiums to company premiums
● Assist with payroll
● Assisting employees with applications and enrollment regarding health benefits and 401K
● Liaising on behalf of employee and insurance providers Aviation Insurance Agent Assistant
● Process new business binders/documents from Insureds
● Analyze new and renewal policies against the binder or the expired policies for accuracy
● Respond to customer inquiries in a timely manner
● Create letters documenting contract and/or agreements for Insureds
● Control supplies and maintain office equipment
● Daily preparation of bank deposits
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