Manager Service Representative

Paramvir Sidhu

**********@*****.*** 226-***-**** ON, Canada

OBJECTIVE

My Objective is to make a best version of mine, creating myself by learning new skills and knowledge from surrounding people. I want to work on small or an important significant part to prove myself by working hard.

SKILLS

MS Word& Excel MS PowerPoint Excellent Communication Skills Time Management

Leadership & Quick decision Maker Negotiation Teamwork Research & Strategy. B2B

Sales & Marketing analytical Thinking Load link software Incoterms ISO 9001, 14001, 45000

WORK EXPERIENCE

Shipper & Receiver (Security)in DHL Brampton (Present)

-Monitor the loading and unloading (Inbound and Outbound) trucks and goods.

-Inspect &verify the incoming goods with bill of lading, commercial invoices &other documents.

-Knowledge of proper shipping procedure for transportation and safe storage and handling procedure for chemical goods.

-Maintain the proper internal control system.

Administrative Assistant – Sheik Farms (12/2019- 08/2020)

-Work on administrative and clerical tasks like (Maintaining folders, Entry data into excel, Filing, scanning, printing, binding and Checking payments )

-Preparing and editing letters, reports, memos and emails.

-Arranging meetings, appointments and covering reception.

-Answering phone calls and taking messages.

Customer Service Representative (Front Desk) – CSA (03/2019-12/2020)

-Resolve clients &employees complaints with phone, email, mail.

-Greet customers and clients warmly and ascertain problems.

-Advise related to company information.

-Utilize computer technology to enter data and clerical task.

-Work with manager on different task & ensure proper service is provided.

Site Supervisor – Paras Firm (06/2016- 03/2018)

-Planing work and monitor daily operation & the site. (set goals & deadlines)

-Provide the site safety and security and follow the policies and procedure.

-Regular inspection &maintenance of equipment &system. (Ensure accuracy of inventory.

-Supervise and handle staff, keep the attendance records of employee and provide direction to motivate quality performance.

-Communicate with clients and customers about products and services & tarin new people.

Accountant- Paras Firm (05/2015- 05/2016)

-Provides financial information to management by researching and analyzing accounting data; preparing reports.

- Prepares asset, liability, and capital account entries by compiling and analyzing account information.

-Documents financial data or transactions by entering account information.

-Analyze bank statements, ledger and post journal entries.

- Maintenance of proper record of fixed assets.

-Preparing accounting reports and inventories.

-Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.

-Work related to sales on excel and invoices.

EDUCATION

MASTERS DIPLOMA IN ST. CLAIR College – Windsor Ontario ( 05/2018- 12/2019)

-Program- International Business Management – Coursework:

Global Marketing Plan Business& Accounting Distribution Global Trade Logistics Plan Global Trade Research Report Writing.

Program- Supply Chain Management/ Logistics - Coursework:

Operation &Supply Chain Management Canadian Customs Legal Aspect of Transportation Supply Chain Market Research & Plan Trade &Transportation Management BACHELOR DEGREE IN B.COM (2014-2017)- Coursework:

-Business Accounts Financial Reporting Business Management Business Law Human Resource Management Economics Financial Accounting Cost Accounting Income Tax and Returns Psychology to Manager Economic and Statistics E-Commerce Marketing and Sales.

FITT FORUM OF INTERNATIONAL TRADE TRAINING Diploma Coursework: (Present)

-Market and Strategy Global Supply Chain Management International Marketing

International Trade Management International Trade Research

VOLUNTARY/ LEADERSHIP WORK

-Work voluntary in Kettle Service for poor and needy persons.

-Class Representative in master diploma of supply chain management.

REFERENCES

Professor Obada Program Coordinator, IBM Email id (***-********@**************.**)

Professor Randy Borean Zekelmen School Of Business Email id ( *******@**************.**).

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