Customer Service Information
Resume:
Cindy Lopez
Trenton, New Jersey 08610
**********@*****.***
OBJECTIVE: To pursue a career in the field Radiology Therapist
EDUCATION: Trenton Central High School
400 Chambers Street, Trenton, New Jersey 08610
Date of Graduation: June 2006
Mercer County Community College
West Windsor Campus
1200 Old Trenton Road
West Windsor, NJ 08550
Date of Graduation: September 06- Current
WORK EXPERIENCE:
2003-2004 Position: Intern
Merrill Lynch, Princeton, New Jersey
Duties: As a part of a class, interact with Merrill Lynch employees in regard to the business activities, such financial and sales.
2006-2013 Position: Salad Prep
Cloister Inn, Princeton New Jersey
Duties: Salad prep perform basic salad preparation duties like cleaning and slicing produce, slicing cold meats, and making garnishes by following specifications and quality and sanitation standards. Salad prep also store unused food appropriately and maintain a clean work area.
2014-2014 Position: Customer Service
The Hibbert Group, Trenton New Jersey
Duties: Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information.
2014-2018 Position: Transportation Aide/Team Lead
Life St. Francis, Trenton, New Jersey
Duties: Perform a variety of functions related to the special needs of elderly person being transported and to do other related work as assigned. Assist driver with loading and unloading; supervise elderly person while riding district vehicles, attending to any special needs that may occur on the vehicle including behavior management; cleaning up spills/bodily fluids. Answer high volume of calls. Responsible for managing directions and coordination of all transportation matters within the organization. This includes schedules, payroll and making sure that the transportation aides are aware of their duties.
2018-Current: Position: Central Scheduling
St. Francis Medical Center, Trenton NJ
Duties: Part this job involves clerical duties such maintaining database, faxing, scanning patient histories, answering phone calls and updating patient account information. Take patient information over the phone to schedule radiology appointments, verify their insurance and obtain prior authorization. Called the doctor office to verify the right icd 10 and diagnosis.
SPECIAL SKILLS:
•Excellent Computer Skills in Microsoft Word, Power Point and
Excel
•Bi-lingual (English/Spanish)
•Able to follow directions
REFERENCES: Available upon request
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