RESUME

Sanjay Palial

****/* ****** ** *,

Chandigarh, Pin: -160047

Mobile: +91-978*******

Email:adgg69@r.postjobfree.com

Objective: Exploring the opportunity of a challenging, growth-oriented career with a reputed corporate house in Infrastructure Information Technology Operation, Implementation and Administration.

Summary: Near about 14 years of experience in Infrastructure management that includes Linux servers, Devops, AWS, Azure, PCI DSS, ISO 27001:2013, Linux implementation, migration and operation and having working knowledge of planning, designing IT infra with security and ITIL processes.

Work Experience

Organization

Designation

Duration

Net Solutions

IT Manager

06 march 2018 to till date

Aricent

Manager-Operations

14 Sept 2017 to 05 March 2018

IBM India Pvt LTD.

Subject Mater Expert

01 March 2016 to 31 July 2017

Span InfoTech Ltd (Evry)

Team Lead

10th Feb 2011 to 29th Feb 2016

IDS InfoTech Pvt Ltd

Technical Support Engineer

31st Jul 2008 to 09th Feb 2011

Estel Technologies Pvt Ltd

System Engineer

24th Mar 2008 to 31st Jul 2008

Eon Infotech Limited

Linux Open Source Engineer

1st Apr 2006 to 15th Mar 2008

Academics:

Education

Institute

Passing year

MBA in Operations

Sikkim Manipal University

01 Sep 2011 to 30 Oct 2013

MCA

Punjab Technical University

20 Sep 2007 to 30 Sep 2009

B.Sc. IT

Punjab Technical University

01 Aug 2005 to 14 Sep 2007

Diploma (ECE)

CCET sec 26 Chandigarh

01 May 2000 to 31 May 2003

Matric

GMSSS sector 33 D, Chandigarh

01 Apr 1999 to 31 Mar 2000

Technical Certifications:

ITIL V3 certified 30th Jul 2012

RHCE 22 February 2006. RHCE Certificate Number: 804************

Apprenticeship Training Certificate in ECE from CSIO (29.09.2003 to 28.09.2004)

AWS solution architect certified, Certification number: L7Q3GETKBFB11Y3S

Job Profile

Company

Net Solutions

Duration

06 march 2018 to till date

Clients

GWA, Wooclub, HUL and 50 others.

Job Title

IT Manager

Job Responsibilities

Managing team of IT managed service

Re-form and maintaining the IT infrastructure and policies as per PCI DSS and ISO 27001:2013.

Functioned primary role in the organization to achieve PCI DSS (Payment Card Industry Data Security Standard) compliance.

Performed a chief role in achieving ISO 27001:2013 certification.

Working as CSIO (Chief Information Security Officer) for ISO 27001:2013 compliance.

Responsible for architect, designing, implementing and supporting of cloud-based infrastructure and its solutions.

Working on POC and SOW

Managing Fortigate firewall, rules, configuration,

Managing In house Infrastructure, network, switches, etc.

Managing Anti-virus Kaspersky

Defining organization policies like, email, password, internet, backup policies

VPN and VPC tunneling in AWS

Proficient in AWS services like VPC, EC2, S3, ELB, Auto Scaling Groups (ASG), EBS, RDS, IAM, Route 53, Cloud Watch, Cloud Front and Cloud Trail.

Configuration and implementation of Cloudflare.

VPC solutions in AWS with the help of Network ACLs, security groups, public and private network configurations.

Azure VM configuration and maintenance.

Backup configuration and cycle in Azure and AWS.

Configure network end points in Azure.

Defining roles and access to console users for AWS and Azure.

Disaster Recovery setup for AWS and Azure.

Monitoring setup for AWS and Azure infrastructure.

User administration, Profile, Security rights, disk space and process monitoring.

Excellent knowledge of services like DNS, DHCP, NFS SEND mail, Apache web server, Samba, SSH, Telnet, HTTP, YUM, RPM

Expert in JIRA Service desk tool as per ITIL process.

Migration from In-house Infrastructure or any other provider to AWS and Azure.

Manage audit cycle of infrastructure with help of tools like AWS Inspector.

Managing backups, scheduling jobs, enabling cron jobs, enabling system logging and network logging.

Responsible for architect, designing, implementing and supporting of cloud-based infrastructure and its solutions.

Using AWS Elastic Beanstalk for deploying and scaling web applications and services developed with Java.

Configuring Nginx and Apache on Linux server level.

Deep knowledge of SSL certificates (Single, Multi-Domain (MDC), Unified Communication UCC, and Wildcard

Responsible for Continuous Integration and Continuous Delivery process implementation using Jenkins along with Python and Shell scripts to automate routine jobs.

Implement Incident, Request, Change and problem management processes in organization.

Implemented Continuous Integration using Jenkins and GIT from scratch.

Responsible for performing tasks like Branching, Tagging, and Release Activities on Version Control Tools like SVN, GIT.

Company

Aricent

Duration

14 Sept 2017 to 05 March 2018

Clients

CISCO European (Austria)

Job Title

Manager-Operations

Job Responsibilities

Leading/managing a team of Linux/DevOps team members.

Setting KPI for team members.

Client meeting to understand the new requirements.

Assigning tasks to team members.

Shift handling process and taking care of meeting that comes under shift.

Meeting with Client to understand new work and operational tasks.

Daily team huddle and weekly meeting with team members.

Maintaining the Nagios server and agent configuration.

Docker install configuration, Docker file, image, Container

Git, GitHub install configuration and management

Sending merge request through GitLab

Puppet master and client configuration, deploying, troubleshooting.

Changes in the puppet modules and then deploying on all clients through git.

Working on Jira tasks for development and improvements in the environment.

Chef configuration, deploying, troubleshooting.

Creating Bash Script programs to automate date to day operation

Performing routine up-gradation and deploying security patches.

File system management, LVM migration, cloning, and expansion.

Linux Print, NFS, DNS, Linux server configuration and troubleshooting.

Hands-on experience on SAN storage configuration on Linux/Unix servers.

Working on customizing Firewalls, DMZs.

Environment migration from HW to Virtual platform.

Managing RedHat 5.6.7 and centos and Debian servers

AWS (Amazon web services) configuration and management

AWS, EC2, S3, RDS, Cloudwatch, IAM, SNS, VPC, ELB, AWS Route 53.

AWS cloud formation through JSON scripts templates.

AWS Elastic Cache, Elastic IP, AMI image, EBS Snapshot

Jenkins install configuration management

Job Profile

Company

IBM India Pvt LTD.

Duration

01 March 2016 to 31 July 2017

Clients

Posten Norge AS, Norsk Hydro, Statoil ASA, DNB, Telenor, SJ Lincoln

Job Title

Subject Mater Expert(Team Lead)

Job Responsibilities

Team management, leading team of 15 resources.

Allocating new tasks and taking updates from them on regular basic.

Setting up KPIs for team resources and setting expectation.

Doing daily huddle in team to discuss operation challenges and status of tasks.

Doing weekly team meeting to discuss last week operation work like incidents, line-item, changes, problem count.

Creating proactive tasks in operation and aligning it to team members as per their competency.

Regular meetings with verticals regarding operation work.

Regular meetings with client if there any new requirement or any challenges.

Working on ITSM Infrastructure processes (Incident, Change, request, Problem)

Change coordinator for my team and member of CAB team.

AWS (Amazon web services) configuration and management

AWS, EC2, S3, RDS, CloudWatch, IAM, SNS, VPC, ELB, AWS Route 53.

AWS cloud formation through json scripts templates.

AWS Elastic Cache, Elastic IP, AMI image, EBS Snapshot

Jenkins install configuration management

Docker install configuration, docker file, image, Container

Git, GitHub install configuration and management

Sending merge request through GitLab

Maintaining Nagios server and agent configuration.

Puppet master and client configuration, deploying, troubleshooting.

Chef configuration, deploying, troubleshooting.

Performing routine up-gradation and deploying security patches.

Linux Server Migration, cloning and expansion from HW to Virtual

Server Performance Tuning and RCA establishment.

Linux Print, NFS, DNS, Linux server configuration and troubleshooting.

Server access via putty, ILO console, VMware and Oracle VM.

User and Group Administration on all Unix machines.

Creating Bash Script programs to automate date to day operation.

Working on protocols like TCP IP, routers, switches and other networking technologies

Company

Span InfoTech Ltd (Evry India)

Duration

10th Feb 2011 to 29th Feb 2016

Clients

Posten Norge AS, Norsk Hydro, Statoil ASA, DNB, Telenor, SJ Lincoln

Job Title

Team Lead

Job Responsibilities

Handling team of 10 resources.

Allocating tasks to team member and taking regular updates from them.

Assigning new proactive tasks to team members as per their competency.

Setting KPI for team members and take necessary actions.

Doing dry and full appraisals to team members.

Making shift Roster to team to cover up 24/7 operation.

Direct client meetings to take new tasks, project and to discuss any challenges.

Daily huddle meeting with team members to discuss operation tasks.

Weekly team meeting with team to focus on (incident, changes, line-item, problems) of last week.

Coordination with top management regarding operation, new hiring, projects, tasks)

Good experience in ITSM Infrastructure processes (Incident, Change, request, Problem)

Good knowledge of tools in use sm9, service center 6.2, Ipcenter

Allocation and follow-up on the tasks assigned to team members.

Hands-on experience on SAN storage configuration on Linux/Unix servers.

Migration plans, migration of database Unix/Linux servers.

Nagios server and agent configuration.

Puppet master and client configuration, deploying, troubleshooting.

Ansible configuration, deploying, troubleshooting.

Performing routine up-gradation and deploying security patches.

Back-up and restore of configuration files via netback-up and TSM agent.

Pacemaker Cluster configuration and failover test.

Expertise in Linux LVM Migration, cloning and expansion.

Server Performance Tuning and RCA establishment.

Hardware trouble shooting on HP ProLiant 3, 4,5,6,8 and Power Edge servers.

Linux Print, NFS, DNS, Linux server configuration and troubleshooting.

Server access via putty, ILO console, VMware and Oracle VM.

Oracle VM resource management, migration, template development

Oracle VM cloning, troubleshooting, resource pinning and licensing.

Doing Kaizen and Lean to smoothen the operation

Bash Scripts and cron jobs to automate date to day operation.

Meeting with client/vendor for months’ updates on critical issues/releases

CAB meetings for change management process and approval.

By weakly and month meeting with team and management for operation updates.

Knowledge of protocols like TCP IP, routers, switches and other networking technologies

Company

IDS InfoTech Pvt Ltd

Duration

31st Jul 2008 to 09th Feb 2011

Job Title

Technical Support Engineer

Job Responsibilities

Created and maintained Linux and free-BSD based servers

MySQL queries/Shell Scripts to query and update database tables

Configured DNS, DHCP, NFS, FTP and Mail servers

Provided remote infrastructure support via tools like putty.

Maintained Syslog Server and generate respective reports

System upgrade and security patching via yum and RHN satellite.

Network and system troubleshooting via tools like Wireshark, Nmap.

Remedy Management for Logging tickets/issues.

Taken care of Incident management process for team.

Created bugs and update them in Bugzilla.

Coordinate with QA team to analyses and verify bugs.

Server Performance Tuning and RCA establishment.

Hardware Raid and LVM configuration on dell idrac6 servers.

Scripts to automate date to day operation.

Installation, provision, configuration & maintenance of Linux/Unix servers.

Company

Estel Technologies Pvt Ltd

Duration

24th Mar 2008 to 31st Jul 2008

Job Title

System Engineer

Job Responsibilities

Setup of all the RedHat servers at hardware level and mounting them in racks.

Setup of all the Linux servers (DNS, NFS, FTP, Printer) with modules.

Configuration servers with load balancing via RedHat cluster.

Configure Linux application servers e.g. tomcat, apache.

Carry out daily routine Linux/Unix system administration.

Check all backup routines through DAT drives and send the report.

Administration and maintenance of Mysql database

Daily proactive check on servers

Troubleshoot server for performance issues.

Company

Eon Infotech Limited

Duration

01st Apr 2006 to 15th Mar 2008

Job Title

Linux Open Source Engineer

Job Responsibilities

Support and troubleshot Linux servers

Support and troubleshoot firewall, mail servers.

Hardware raid and LVM configuration on servers

Troubleshooting and maintenance of the in Squid, DNS

Support Mail Server back end which includes postfix, amavis, clamAV.

Up-gradation of Kernel, security updates and OS in the both Linux servers and customize Linux base firewall.

Support firewall (squid), troubleshooting when server crashes

Configuring and manage Iptables rules

Supporting customer environment and give onsite support.

Monitoring Linux based servers.

Coordinating with end customer for new releases and bux fixes patching.

Network and system troubleshooting with tools like traceroute, tcpdump and Wireshark.

MySQL queries to query and update database tables

Created bugs and update them in Bugzilla.

Bash Scripts to automate date to day operation.

Achievements:

Achievements

Company

Date

Kudos

Estel Technologies Pvt Ltd

31st May 2008

Employee of the month

IDS InfoTech Pvt Ltd

June 2009

Employee of the month

IDS InfoTech Pvt Ltd

August 2010

Employee of the month

Span InfoTech Pvt Ltd( Evry India)

July 2011

Personal Details:

Father’s Name : Pritam Singh Palial

Date of Birth : Oct 22, 1984

Sex : Male

Marital status : Married

Nationality : Indian

Date: SANJAY PALIAL

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