RESUME
SOORAJ.K.NAIR
Email : ******.***********@*****.***;
Mobile: +971-***-***-***
Career Objective
To be a part of dynamic environment and looking at professional growth by way of harmonizing the organizational goals with personal goals.
Working Experience
1. CHOLA GOLD TRADING LLC ( MAY 2017-PRESENT )
Company Type: Wholesale Gold Trading (24KT).
Job Title : Admin and Sales Executive
DUTIES AND RESPONSIBILITIES
Maintaining the files and legal documents in a proper way .
Dealing with the customer with better and convincing manner.
Being answered to all the company related queries.
Billings and legal document preparation.
Document Controlling .
Preparing and modifying documents related to the job such as memos, notifications, letter, drafts and emails.
2. SKYWINGS COURIER AND CARGO SERVICE LLC (APRIL 2016- APRIL2017) Company Type: Courier, Cargo and Logistics
Job Title : Admin, Customer Service and Marketing Executive DUTIES AND RESPONSIBILITIES
Maintaining the workflow of the company by studying method, implementing cost reduction to gain the companies success.
Providing the information by answering the questions and request from internal section of the company.
Maintaining the filling system of the company such as hardcopy and softcopy that are related to the job.
Preparing the agendas for the future meeting.
Preparing and modifying documents related to the job such as memos, notifications, letter, drafts and emails.
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3. SKYCOM EXPRESS LLC (SEPTEMBER 2014- JANUARY 2016) Company Type: Courier and Logistics
Job Title : Admin, Customer Service and Data Management Executive. DUTIES AND RESPONSIBILITIES
Acting as the point of contact between the executives and internal/external clients.
Undertaking the tasks of receiving calls, take messages and routing correspondence.
Handling requests and queries appropriately.
Planning and preparing monthly reports pertaining to finance required for maintenance.
Cost control and ensuring timely implementation of the project.
Encourages all employees to display the highest standard of service at all the time.
Manage the team of CS representative, recruit, select and train new members.
Analyze records of customer inquiries, purchase, service request and complaints.
Handle and solve the problems of customers.
Responsible for backup and storage and also running instruments.
Assign responsible parties and monitor results.
4. VIDYA VIHAR CENTRAL SCHOOL (MAY 2014-SEPTEMBER 2014) Company Type : Education and Hospitality
Job Title : Client Service and Clerical Executive
DUTIES AND RESPOMSIBILITIES
Establishing good relationship with the clients.
Ensure the need of the clients,
Taking enquiry details of the clients accurately.
Preparing and providing weekly scheduled of planned activities.
Advising the higher management about the client needs.
Performing clerical and administrative duties in an office setting.
Assist Executive assistants and secretaries by sorting mail, filing & answering calls Academic Qualification
Degree Year College / University Percentage
BCA 2010-2013 Annamalai University 61
.NET APPLICATION 2014 NIIT 79
CBSE (XII) 2010 Vidya Vihar Central School 61
CBSE (X) 2008 Vidya Vihar Central School 71
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Strengths
• Excellent communication skills.
• Ability to lead and motivate a team.
• Good inter personal skills and ability to work under pressure.
• Ability to negotiate with the customer.
• Ability to canvas the customer.
• Have an excellent typing speed.
Languages Known
• English, Hindi, Tamil, Malayalam and Telugu
Personal Profile
Name : Sooraj K Nair
Father’s name : Gopinath M
Mother’s name : Prasanna K
Permanent Address : Mannarath house “Sowparnika” Brahmakulam PO Thaikkad, Thrissur, Kerala-680104
UAE Address : Villa No 2, 14A Street, Community 133, Shab Al Khartoum, Hor Al Anz East.
Date of Birth : 11/05/1992
Passport No : U0450336 (OLD PP : H6623888)
Gender : Male
Marital Status : Married
Nationality : Indian
UAE license no (LMV) : 2140346
Declaration
I sincerely believe that the above-mentioned facts are true to my knowledge and belief. Place:
Date:
Your’ truly,
SOORAJ K NAIR