Engineer Customer Care

Himanshu Mahajan

Address/Contact no. – D-**, Delhi Citizen Society,Sector-13(will relocate),Rohini/965-***-****

Email *****************@*****.***

Summary of Professional/Technical Skills

A technical professional with 1.9 years of hands-on exposure in diversified areas of Electronics and Electrical Engineering covering desk and field activities, as briefly described below:

Knows the languages i.e. C /C++/Java

Have conducted desktop troubleshooting on Windows using remote tool (log me in rescue)

Possess working experience in Microsoft Office(MS Word/MS Excel/ Power Point Presentation)

Have worked on operation and maintenance of Diesel Generator Sets of different ratings.

Have worked on HT and LT Electrical Transformers

Fully familiar with Solar Hot Water and Solar PV Roof Top Power Generation facilities.

Have worked on features of CCTV Surveillance systems in Corporate and Educational Institutions.

Functional Skills-Data Centres, Windows, Linux, Database Management, Network Management, Hadoop

Generic Skills-Business And Commercial Acumen, Change Management, Project Management, Data Analysis And Modelling, Stakeholder’s Management, Financial Analysis

Leadership Skills-Work as a team with others, Build Strong Relationships with colleagues, Identify Opportunities, Identify personal priorities, Demonstrate Enthusiasm, Deliver work to high standard, Solve Challenging problems, Be driven to improve yourself and the way things are done

Work Experience-

Employer: Swastik Electrotech Private Limited

Designation: Trainee Engineer

Duration: 1st August 2013 to 6Th January 2014

Area of Responsibilities-

Have worked on softwares like system software and application software(which includes operating system, file management utilities, disk operating system etc).

Management of work force

Have also worked on device drivers, middleware, utility software, shells and windowing systems.

Have worked on maintenance in electrical and electronics department (as a supervisor)

Employer: Delhi Public School Society –

Designation: Assistant Engineer

Duration: 13th November 2014 to 31st August 2015

Areas of Responsibilities-

Worked on the project of Solar Hot Water Systems for Hostels of different DPS Schools

Was involved in Preparation of Technical specifications, evaluation of bids, framing of Comparative statements and releasing of Execution Orders for these Solar Hot Water Plants on MS Word and MS Excel portals.

Monitoring and Preparation of regular site visits for the projects

Responsible for handling the project of Quadsun (Spain) of Concentrated Photo Voltaic (Water Heating and Power Generation) Systems.

Monitoring and Preparation of Energy Generation data for the above Dense Array Concentrated Photo Voltaic project at Delhi Public School Dwarka, covering hourly data of Kilowatt, Kilowatt-hour, Temperature In Hot Water Tank, Wind Speed, Cooler Temperature, and equipment hardware like gear box, tracking system etc.

Responsible for handling Rooftop SPV Projects awarded to Bosch for different DPS Schools

Have worked on application softwares like business, graphics and multimedia, home/personal/education and communications

Have worked on softwares like business application which includes Microsoft office

Have worked on softwares like word processing _(word), spreadsheet_ (excel),database_(access),presentation graphics_(power point)

Employer: India Bulls

Designation: Executive (Customer Care Department as an Executive)

Duration: December 1,2016 to January 11,2017

As a Stockbroker (responsible for handling calls related to the customer queries and emails for opening an account and for desktop support too)

Have worked on softwares like Microsoft windows media player (type-audio), Microsoft word (type-program), mine sweeper (type-game), MS-DOS (operating system)

Employer: DPS HRD Centre Greater Noida under Execution by SBC RAPID

Designation: Electrical & Electronics Engineer

Duration: 23rd march 2017 to 31st August 2017

Involved in all erection activities for MEP (Mechanical, Electrical and Plumbing Packages huge HRD Centre under erection at Greater Noida.

Educational Qualification-Electrical And Electronics Engineer (B.E/B.TECH) from GGSIPU having first division(Certificates and scholarships during school and college)

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