IT Director

Richard T. Lerman, MBA

Wyandotte, MI *****

*******.*.******@*****.*** 734-***-****

linkedin.com/in/richardlerman

Senior-Level IT Profile

15+ years of expertise leading all aspects of IT and technical services management for large organizations

Senior-level professional with a distinguished background guiding technology strategy and operational excellence to maximize performance and mitigate costs at large, multisite organizations. Proven strengths managing complex projects and implementing innovative technology programs, systems, infrastructure, and architecture. Collaborative communicator able to train, mentor, and supervise diverse teams in addition to consulting with organizational leaders and cross-functional business units to achieve ambitious goals.

Highlights of Expertise

Strategic Business Planning

Project and Data Center Management

Information Technology Operations

Process Improvement, Cost Controls

Enterprise Architecture

Business Technology Solutions

Systems Development and Deployment

Budget Management and Change Adoption

Infrastructure Design, Testing, Implementations

Employee Relations, Recruitment, Training

Career Experience

Wayne State University, Detroit, MI (26,000+ enrollment) 1992 – Present

Gained progressive responsibility after earning several internal promotions across many specialized, technical positions to become a senior leader of information technology with a team of nine top-performing professionals.

ASSOCIATE DIRECTOR OF INFORMATION TECHNOLOGY (2/2008 to Present)

Direct all aspects of IT projects and program deliverables for the Mike Ilitch School of Business (4,300+ enrollment) while ensuring top-notch performance of hardware and information systems, school-wide. Adopted new technologies that reduced waste and controlled costs to keep school aligned to market and industry trends. Participate actively on campus-wide advisory boards.

Conceptualized, planned, and executed a comprehensive, enterprise-wide upgrade of the Microsoft infrastructure; handled project scope, timelines, and resource allocation to ensure on-time completion.

Led end-to-end technology integration for a new facility with tight deadlines in addition to helping establish the institution’s first finance lab with advanced hardware and software equipment.

Saved tens of thousands of dollars by deploying virtual servers and desktops.

Adopted more effective practices and workflow procedures, standardizing purchasing and deployment.

Effectively manage $300K student technology fund in conjunction with Budget Director.

LEAD SYSTEMS SOFTWARE ENGINEER (6/2007 to 2/2008)

Spearheaded systems software engineering efforts for the Division of Computing and Information Technology, providing high quality technical guidance and leadership for three member Windows support team. Improved and optimized performance of all computers, printers, and other peripherals. Tested and researched cost effective vendors, assisting with the request for proposal (RFP) for our first virtual server infrastructure.

Successfully maintained Active Directory and networked resources working closely with various levels of management to integrate technology in ongoing business operations.

Completed complex projects from start-to-finish, such as systems installed at the main data center.

Promoted to Associate Director of IT after excelling with all assigned work using proven leadership and project management best practices to accomplish goals.

SENIOR NETWORK ENGINEER (8/2000 to 6/2007)

Accomplished all senior level responsibilities for network engineering, including ownership of 24/7 support of Windows servers for ongoing reliability. Maximized technology division success by effectively managing all computer hardware and printers with close attention to detail.

Achieved project management excellence using proven best practices in the management of technical support group; coordinated meetings, presentations, and communications to promote IT engagement.

Elevated network capabilities and infrastructure, earning promotion to Lead Systems Software Engineer for outstanding performance.

Grew team collaboration and professional development in both technical and non-technical areas, training and mentoring information technology personnel across the organization.

Exceeded expectations implementing Windows server infrastructure for imaging functionality with Banner using the Xtender application.

ADDITIONAL EXPERIENCE

Systems Analyst II Wayne State University, Detroit, MI

Systems Analyst I Wayne State University, Detroit, MI

Applications Specialist II Wayne State University, Detroit, MI

Applications Specialist I Wayne State University, Detroit, MI

Education & Credentials

Wayne State University, Detroit, MI

MASTER OF EDUCATION IN INSTRUCTIONAL TECHNOLOGY, 2014

MASTER OF BUSINESS ADMINISTRATION, 2008

POST BACHELOR CERTIFICATE IN COMPUTER SCIENCE

BACHELOR OF SCIENCE IN ELECTRICAL ENGINEERING

Technical Proficiencies: Windows and Mac OS, Servers, Storage, Desktop, Laptop, Mobile Device Configurations, Virtualization, Web Technologies, LAN, NetWare, Active Directory, Banner, Xtender, Qualtrics, Camtasia, Microsoft 365

Honors & Affiliations: Beta Kappa Nu, Electrical and Computer Engineering Honor Society Member; Beta Gamma Sigma, Honor Society Member; Golden Key International Honour Society Member; Mike Ilitch School of Business, Sue Garr Innovative Teaching Award Recipient

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