MILLARD VARGAS PALINAR

Home Address: ** ******** **. ******** **** Subd. Brgy. Pasong Putik, Quezon City

Contact Number: 090*-*******

EMPLOYMENT HISTORY:

REED ELSEVIER Shared Services (Philippines) Inc.

4th Floor Bldg. I UP-AyalaLand Technohub, Commonwealth Ave., Diliman, Quezon City

Position: Account Support Analyst Jan 21, 2019 - Present

Job Description:

1.Back office support, Non-Insurance Billing, Agency Implementation

1.Non Insurance Biller - this position exists to support the Sales organization in the achievement of revenue, customer satisfaction, onboarding, process improvement. Build to identify areas of simplification, workflow billing and invoicing.

2.Agency implementation - handle on boards insurance agents and agencies and maintain their accounts so they can access to LN insurance products.

Award: Top Performer 2019 and Perfect Attendance

Position: Credentialing Analyst (LexisNexis – RISK, Legal and Professionals) Jan 26, 2015 – Jan 18, 2019

Job Description:

Exposed on different segments of credentialing both RISK and L & P (Legal and Professionals).

RISK credentialing is mostly for government offices that needs LexisNexis access for public records.

Verification of information from government agencies, schools and users of the access.

L & P credentialing of top corporations in different types of business industries and law offices.

Further research and investigation of companies background (checking of websites), verification of personal background of users.

Verification of business registration to local offices in different US states.

Checking of personal background of a user, specially the criminal status of a user.

Differentiate the qualifications of a carve out companies.

Applied 18 steps of credentialing and quality.

Award: Top Performer 2016 and Perfect Attendance

TRANSCOM ASIA PHILIPPINES

Transcom Center Bldg. Las Fiestas Rd., Frontera Verde Compound, Pasig City

Date: October 27, 2008 – January 24, 2015

Positions:

Billing Specialist (December 2014 – January 2015)

Technical Support Chat Specialist (Non Voice) (November 2012 – December 2014)

Team Lead Assistant (Voice) (April 2009 – November 2012)

Technical Support Specialist (Voice) (October 2008 – April 2009)

Account: COMCAST (U.S.)

SM e-VENTURES INC.

33 Commonwealth Ave., Diliman, Quezon City

Date: November 2007 – September 2008

Position: Outbound Sales Representative

Account: US Yellow Pages

DYNATEC COLLABORATIVE SOLUTIONS INC.

33 Commonwealth Ave., Diliman, Quezon City

Date: October 2005 – November 2007

Position: Outbound Sales Representative

Account: StarTek Communications

HSBC Bank

Makati Ave., Makati City

Date: September 2004 – February 2005

Position: Outbound Sales Representative (Telemarketer)

STANDARD CHARTERED BANK

Ayala Ave., Makati City

Date: March 2001 – September 2004

Position: Outbound Sales Representative (Telemarketer)

EDUCATIONAL ATTAINMENT:

TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES (MANILA Campus) 1994 - 1999

Bachelor of Science in Computer Engineering

PERSONAL INFORMATION:

Birth date: June 19, 1978

Birth Place: Bugallon, Pangasinan

Religion: Roman Catholic

Marital Status: Single

Nationality: Filipino

Height: 175cm

Weight: 115lbs

ACCREDITATION/CERTIFICATION:

2.Philippine Professional Regulation Commission

Certified Proctor for Professional Licensure Examination - March 2019

3.PHP and My SQL

UP System Information Technology Foundation, UP Diliman - August 2017 – October 2017

1.PHP Programming Basics

-Web Applications

-SQL Database

4.Certified in AUTOCad Studies

CIM Technologies Inc – 2002

Additional skills: (Basic)

Digital Marketing, SEO, Photoshop

I hereby certify that all information given above are true and correct.

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