Front Office Public School

ASHNA MAHAJAN

H.No. ** Sector-*, Trikuta Nagar, Jammu-180012 979-***-**** **********.*******@*****.***

Professional Summary

Travel Professional with more than 1 year of experience in Domestic Operation’s, Product Development, Sales and Customer service. My approach is to be open-minded, learn from experienced people and work in team to contribute further to the organization’s growing success where I am engaged.

Skills

Strategic planning

Team leadership

Troubleshooting

Work History

Teacher

G.D Goenka Public School

OCT-2019 to Present

Leading a class of 30 students

Arranging and managing school activities/events

Counseling the students

Preparing newsletters/ report for each event

Executive (Domestic Operations)

Harvey World Destinations – Gurugram, Haryana

JAN-2018 to DEC-2018

Handling FIT's and MICE

Managed many corporate events for big corporate like: Organic India, Max Life, Pharmalex, UPL, Shaktiman Agro, Mosaic, Hitachi lift, and many more.

Hotel booking (Online & Offline)

Collaboration with vendors & suppliers.

Resolving Escalations at Customer End.

Maintaining Sales Report.

Product Development.

Summer Internship

Ramada Plaza – Chandigarh

JUN-2017 to JUL-2017

Handled Banquet sales for the hotel

Dealt with Walk-in guests

Made proposals for the guests as per the requirement

Room bookings

Maintained Sales Report

Industrial Trainee

Park Plaza – Ludhiana, Punjab

JUL-2013 to NOV-2013

Worked in each department of the hotel – Housekeeping, F&B Service, Food production (Bakery), Front office.

Handled guest’s complaints & queries.

Dealt with Walk-in guests

Room Bookings

Academic Information

Masters of Business Administration: Travel & Tourism Management 2018

Central University of Jammu- Jammu & Kashmir

Diploma: Travel and Tourism Management 2016

Central University of Jammu – Jammu & Kashmir

Bachelor of Science: Hotel Management & Catering Technology 2015

Bahra University – Shimla Hills, Himachal Pradesh

12th Board: CBSE 2012

K.C Public School – Jammu, Jammu & Kashmir

10th Board: CBSE 2010

K.C Public School – Jammu, Jammu & Kashmir

Personal Details

Father’s Name: Mr. Rajesh Mahajan

Mother’s Name: Mrs. Vandana Mahajan

Date of Birth: 11th September, 1994

Marital Status: Unmarried

Declaration

I hereby declare that the above written particulars are true to the best of my knowledge.

Ashna Mahajan Date:

Customer requirement prioritization

Customer service

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