Manager Assistant
Resume:
LOWELL IGNACIO LUMEN
: ** * ******* ****** ****. Kalawaan Pasig City
: ************@*****.***.**
Personal Statement
I am very passionate about working with the best people and offering exceptional customer experience. I am a hardworking, trustworthy and enthusiastic individual with a career which has equipped me with the skills and experience needed to work individually or as part of a team.
Career Objective
I am looking for an opportunity to build a career with the company that has a friendly and flexible working environment where I can learn, develop and thrive. A challenging position in the esteemed organization where I can exceed their expectations where my knowledge and experience will be utilized fully for attaining the goals of the organization and in return I would develop and enrich with more skills and experience. Employment History
Officer In Charge/ Mang Inasal – Pasig Rotonda Branch From September 2018 to April 2019
Duties and Responsibilities:
Supervise the daily operations of the branch to ensure fast delivery of service and compliance with established policies and procedures
Handle/Audit cash management of the store: Master change fund, petty cash fund, change fund.
Acts as custodian of accountable forms and responsible for the accuracy of related reports.
Directly supervise assistant managers. Trains and coach newly hired employee.
Conducts training of new products, station meetings and management team meeting
Ordering and Inventory manager.
Repair and maintenance in charge
Safety and security in charge
Pollution control officer
In charge on processing of all government permits
Scheduling Manager (for supervisor)
Conduct in-store audit for food, service and cleanliness, condition and cash control
Performs other tasks that may be assigned by superiors from time to time.
Assistant Restaurant Manager 1/ Jollibee – Pasig Market Branch From March 2014 to December 2017
Duties and Responsibilities:
Supervise the daily operations of kitchen area,
Handle ordering of raw materials, and daily inventory control.
Acts as OIC when the Restaurant manager is not around
Directly supervise and all kitchen staff of different stations
Conducts daily review of SOP, monthly stations meeting, new product training and training of newly hired crew.
Product Quality manager
Food safety manager
Repair and maintenance manager
Pest control manager
Repair and maintenance manager
Conducts monthly inventory
Performs other tasks that may be assigned by superiors from time to time.
Assistant Restaurant Manager 3/ Jollibee – Pasig Simbahan Branch From June 2011 to July 2013
Duties and Responsibilities:
Supervise the daily operations of kitchen area,
Handle ordering of raw materials, and daily inventory control.
Directly supervise of all kitchen staff of different stations
Conducts daily review of of SOP, monthly stations meeting, new product training and training of newly hired crew.
Product Quality manager
Food safety manager
Repair and maintenance manager
Conducts monthly inventory
Performs other tasks that may be assigned by superiors from time to time.
Assistant Restaurant Manager 3/ Jollibee – Sumulong Antipolo Branch From April 2010 to July 2011
Duties and Responsibilities:
Supervise the daily operations of kitchen area,
Handle ordering of raw materials, and daily inventory control.
Directly supervise and all kitchen staff of different stations
Conducts daily review of of SOP, monthly stations meeting, new product training and training of newly hired crew.
Product Quality manager
Food safety manager
Repair and maintenance manager
Repair and maintenance manager
Conducts monthly inventory
Training Assistant/ Jollibee Training Department (Espretreneur) From November 2007 to May 2009
Duties and Responsibilities:
Assists the Training specialist in Basic Operations Training Program.
Discuss and demonstrate the proper use of all equipment use in production
Discuss and show standard quality of all raw materials.
Discuss and demonstrate the standard operating procedure of all products.
Discuss and demonstrate the proper closing and cleaning procedure of all equipment.
Conduct certification of management trainee on SOP. Regular Crew/Admin Assistant/Jr. Manager/ Jollibee – Shangri-La Branch From September 2001 to March 20007
Duties and Responsibilities:
Crew Leader/Crew trainer
Floor control (kitchen area)
Cash Custodian: Master Change fund, petty cash fund and change fund
Assist managers on other administrative duties
Tally money in the cash drawer of counter vs actual sales
In charge on daily cash report form.
Respond to customer inquiries, issue receipts and record customer suggestions.
Help kitchen staff when needed.
Education History
TERTIARY JOSE RIZAL UNIVERSITY
Shaw Boulevard Mandaluyong City
Bachelor of Commercial Science – Major in Accounting 2004-2009
SECONDARY MANDALUYONG HIGH SCHOOL
Gabbys Mandaluyong City
1992 - 1997
PRIMARY ILAYA BARANGKA ELEMENTARY SCHOOL
Lions Rd Mandaluyong City
1986-1992
Interests
Basketball, Dart, Billiard
Running
Watching anime
Career Achievements
Product Quality Champion – 2015 FSC GOLD Store Award Referees
Dwaine Bernardo (former co manager)
Branch Manager- Jollibee Shangri-La
Contact number: +63-966*******
Herbert Caravana (former co manager)
Assistant Manager- Jollibee Shangri-La
Contact number: +63-956*******
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