DARREN L COOPER

*** ***** ******

ELIZABETHTOWN PA 17022

201-***-****

adgeyp@r.postjobfree.com

OBJECTIVE

Seeking employment in customer service field that allows for training and advancement

QUALIFICATIONS

20 years of sales, marketing and customer service with several Fortune 500 Companies

MARKETING/SALE ACCOMPLISHMENTS

Assisted Management with ideas for items that should be promoted by using marketing systems and customer satisfaction improvement.

Increased monthly sales by utilizing add-on sales techniques.

Researched and followed up on emerging and bestselling fashion trends.

Superb communications and strong negotiating skills.

Experience in customer service, problem solving and conflict resolution.

Built client portfolios by developing strong business relationships.

Maintained high quality standards which facilitated movement of merchandise from stock room to sales floor.

Trained employees on technical development, marketing and promotions.

Received weekly bonuses based on productivity and achievement.

SECURITY OFFICER ACCOMPLISHMENTS

Secured premises and personnel by patrolling property, monitored surveillance equipment and access points, permitting entry

PACKAGE HANDLER ACCOMPLISHMENTS

Bar Coding, Loading/unloading stock and materials, Postal coding by destination and state, Inventory control/Data

WORK HISTORY

Aka Ritten House Square, Philadelphia, Pennsylvania; Sept 2018 to present (Doorman/Customer Service)

Meadowlands Hospital Medical Center, Secaucus, New Jersey; Jan 2018 – Sept 2018 (Environmental Service Aide)

Nordstrom, Short Hills Mall, New Jersey: Aug 2016 – Oct 2017 (Sales Associate)

Saint Peters College, Jersey City, New Jersey: Nov 2015 – Nov 2016 (Security Guard)

Dollar Tree, Newark, New Jersey: June 2015 – July 2016 (Assistant Manager)

Kirkland’s Home Décor, Watchung, New Jersey July 2015 –Nov 2015 (Sales Representative)

Ashley Furniture, Secaucus, New Jersey: Jan 2013 – Nov 2013(Sales Representative)

Lord and Taylor, New York: Feb 2008 – Nov 2010 (Sales Representative)

FedEx Express Ground, South Hackensack, New Jersey: Jan 2007–Jan 2008(Package Handler)

DS- Max (in New Jersey & Florida): Jan 1995- Dec 2006(Sales Representative)

EDUCATION

Union Hill High School, Jersey City, New Jersey:

Hudson County Community College, Jersey City New Jersey

Major- Accounting (43 Credits), Computer Skills (Microsoft Word, MS Dos, Excel)

New Jersey Solar Certified

AWARDS

2017

NORDSTROM - Northeast All-Star Award: The most prestigious award given to any Nordstrom employee whom has gone beyond expectation to aid and support not only their customers but also their fellow teammates.

2000

DS-MAX – Top Leader Award: For outstanding Leadership, dedication, and Teamwork in the Distribution of Products

1997

DS-MAX – Top Trainer Award

COMMUNITY INVOLVMENT

Volunteer weekly at a local food pantry

References will be provided upon request

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