IT Support
Resume:
Kyle Derrico
IT Support
Atlanta, GA 30307
**************@*****.***
Summary
An enthusiastic IT student with a growth mindset aiming to bring my fresh knowledge to the technology field. Currently preparing for my CompTIA A+ certification and learning programming languages in my spare time while working full time as an automotive technician.
EDUCATION —
Experience
2019 - Current
B.S Information Technology
Strayer University
Honors society/Dean’s list
3.8 GPA
Studies through computer science involving Concepts and Terminology, Networking, Infrastructure, Applications and Software, Software Development, Database Fundamentals, Security.
Focus area, Software Development
Taught on Windows 10 and introduced to MacOS and Linux
2015 – 2017
B.S Automotive Technology
Georgia Piedmont TECH
2015 - Current
Automotive Technician, Cobb County Toyota
Inspecting and performing accurate diagnostics and repairs using Windows 10 OS
Showing initiative by performing maintenance on Windows 10, such as scheduling updates, back-ups, diagnosing device connection issues, changing settings and cloud storage concerns
Customer Service
Data entry for vehicle records
Helped carry work efficiency to 150%
Completing big projects ahead of schedule
ASE Certified
2011 – 2015
Kitchen Manager, Mellow Mushroom
Inventory and quality control
Leading a team of 10 to deliver an excellent product to consumers
Responsible for training employees on company standards and expectations
SERV Safe Certified
Customer Service
KEY SKILLS —
Certifications
Mechanical aptitude
Windows 7, 8 and 10
Microsoft 365
Innovation
Initiative
Communication
Basic HTML, CSS, and JavaScript
Customer service
TestOut IT Fundamentals Pro certification
Udemy Online course; Total CompTIA A+ Certification (220-1001)
Contact this candidate