Ziyan **** LinkedIn: NW **st www.St, Huang linkedin.Seattle, com/WA, 98107 in/ziyanphuang/ 267-***-**** Email: huangziyan626@Website: gmail.ziyanhuang.com github.io Work Experience

SUPPORT ENGINEER, BUSINESS INTELLIGENCE AMAZON.COM, SEATTLE, WA, USA NOV 2019 - PRESENT

· Reviewed tickets in queue and did business intelligence deep dive thru Redshift ETL

· Oncall rotation and handled pages from backend distribute job scheduler/high SEV tickets/ AWS cloud watch

· Utilized AWS to overwatch PROD data pipeline/dashboard

· Provided Adhoc reports/data and build data pipeline for other teams during PEAK

· Maintained products operation by overseeing table logic and data infrastructure

· Developed, tested, reviewed and shipped code on demand

· Managed access and maintained health of running ETL clusters SUPPORT ENGINEER SAP AMERICA, NEWTOWN SQUARE, PA, USA NOV 2018 – MAY 2019

· Assisted EBC unit to serve customers and to maintenance conference rooms/meeting rooms

· Managed company technology assets using internal Fiori tool and SAP ERP

· Created test script in Selenium for automated testing new products and reported feedback and bugs

· Deployed new technology and provided training for end users and contractors

· Supported SAP Cloud infrastructure Operation Center SOFTWARE ENGINEER SAP AMERICA, NEWTOWN SQUARE, PA, USA SEPT 2016-MARCH 2017

· Agile/Scrum developed an AngularJS and D3/NVD3 based dashboard project in a group of six

· Developed a single page business web application project with Angular.Js, Node.js and MySQL and RESTful API

· Developed a WPF internal anonymously report application using XML, C# and SQL

· Documented development project user manual and comment on codes for future service transfer

· Worked with senior software engineer to manage and to document sunset software application Skills & Abilities

FOREIGN LANGUAGE

· Fluent Mandarin & Cantonese; Basic German & Japanese; TECHNICAL SKILLS

· Programming Languages: Python, SQL, C, C#, Java, JavaScript, HTML5 Education & Certification

BACHELOR’S DEGREE GRADUATED JUNE 2018 DREXEL UNIVERSITY

· Major: Computer Engineering

AWS CERTIFICATION 2020/09/06 – 2023/09/06 AMAZON AWS

· AWS Certified Solution Architect - Associate

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