Customer Service Representative

Mark Challan J. Cabello

Blk. ** lot ** Lilac st. Addas IV-A

Mambog, Bacoor, Cavite

Cell #: 091********

Tel #: (046-***-****

E-mail: ***********@*****.***

Objective:

An aggressive and passionate individual actively seeking for a position in a reputable company to enhance skills and opened opportunities for career development.

Strength:

Excellent communication and interpersonal skills

Excellent organization skills

Expertise in various computer application and operating systems

Dedicated and creative

Ability to multitask

Educational Attainment:

Tertiary

BS Civil Engineering

Adamson University

Taft Avenue, Manila

Secondary

The Higher Ground Academy,

Bacoor, Cavite

Primary

St. Emilene Academe

Imus, Cavite

Certificate:

Informatics Computer Institute

Autocad (module 1) 2D & (module 2) 3D

March 2010 - May 2010

Organization and Affiliation:

The Good Shepherd International Missions

Youth Camp Staff 2005-Present

The Good Shepherd International Missions

Music Ministry (drummer)

Working Experience

Metroparking Management Inc.

Parking attendant

July 2011-December 2011

Assists in the parking in designated areas of all types of vehicles.

Prevent vehicles from parking without proper authorizations.

Observes and reports conditions that might be dangerous to the public.

Answers questions from the public pertaining to proper use of the parking facility.

Preserves order.

Assist in making emergency repairs when conditions warrant them.

Libcap Super Express

Van driver with restriction 1,2

October 2012- November 2013

Deliver and Pick-up different types of products.

Planning routes.

Checking vehicle parts and condition.

Loading goods to the van.

Keeping records of deliveries.

Obtaining signed receipts from goods’ delivery.

International Elevators and Equipment Inc.

Delivery and Executive driver

March 2014 – 2017

Deliver Mitsubishi Electric products

Warehouse inventory

Making sure that every passenger is safe during travel

Checking the vehicle’s condition before driving

Grab

Driver

2017-2018

Private car driver

Servicing passenger from pick-up point to their destination

Philippine Red Cross

Executive driver

Ensuring the safety of the passenger

Service from house to National headquarters/Red Cross chapters

Teleperformance Sucat

Customer Service Representative (Chat and Voice)

January 2019 – present

Servicing customer’s hotel bookings through Chat and calls

Making sure to exhaust all the effort and resources to resolve customer’s concern

Assuring customer that their concern or requests is taken care of

Personal Information:

Nickname: Mark

Birth date: September 29, 1987

Place of birth: Manila

Civil status: Married

Citizenship: Filipino

Religion: Born Again Christian

Gender: Male

Height: 5’8”

Weight: 160 lbs.

Language spoken: Tagalog, English

Character Reference:

Mrs. Marilyn M. Estrada

Blk.13 Lot 1, Lilac st. Addas IV-A

Mambog, Bacoor, Cavite

Jemberly Arroyo ( Supervisor )

Contact number : 090********

Contact this candidate