Hardworking and Friendly Excellent customer service skills

CURRICULUM

VITAE

Fareha Riaz

ADDRESS - **** Kucha Tara Chand Darya Ganj, New Delhi - 110002

Mobile - 999*******

Email - *************@*****.***

CAREER OBJECTIVE:

To work hard in challenging environment which will not only make me a constant learner but provide me job satisfaction and to utilize my skills and abilities to be professional, creative and innovative and also strive to be self-motivated and successful.

EDUCATIONAL QUALIFICATION:

• 10th passed, CBSE

Rabea Girls Public School, Delhi

• 12th passed, CBSE

Rabea Girls Public School, Delhi

• Bachelor of Arts

Lady Shri Ram College for Women, University Of Delhi

• Working at Airocity Holidays Pvt Ltd, Delhi

June 2019 - March 2020

LANGUAGES

Fluency in English,

Hindi

Urdu

STRENGTHS

• Hardworking and Friendly

• Excellent customer service skills that ensure client satisfaction

• Strong problem-solving skills that allow me to handle even the most stressful of situations

• Remarkable patience and motivational skills

• Maintaining a confident and professional demeanor at all times

• Well-organized, with great time management skills PARTICIPATION

• Slogan writing competition [ 1st prize]

• Volunteered in annual lady shri parliamentary debate 2018

• Annual du flower show [3rd prize]

• Awarded for active member of NSO to complete 150 hours

• Participation in annual cross country run

COMPUTER PROFICIENCY

• MS Word

• MS Excel

• Microsoft power point

DUTIES AND RESPONSIBILITIES

• Ensured timely non-discriminatory visa application processing.

• Processed applications for tourist and business visas (Singapore and Malaysia).

• Attend to client’s queries made both on the phone and via the Internet.

• Keeping clients promptly informed of any changes and offering suitable alternatives when appropriate.

• Do other errands or and chores assigned by supervisor from time to time.

• Attended clients in Satte 2020 and supervised them about visas. INTEREST AND HOBBIES

• Professional in activities related to art and craft

• Teaching children

• Sports - running, yoga and exercise

• Socializing - volunteer work

• Animal care

PERSONAL INFORMATION

NAME : Fareha Riaz

DATE OF BIRTH: 05-06-1998

FATHER'S NAME: Riazuddin

MARITAL STATUS: Single

GENDER: Female

NATIONALITY: Indian

I hereby declare that the above information is true to the best of my knowledge and belief. FAREHA RIAZ

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