Support Customer Service
Resume:
Hunter Greenwood
IT Support Specialist
Fort Worth, TX 76179
*****************@*****.***
I have In-depth knowledge of many of the top operating systems on the market. During my years as a camp leader, I acquired excellent communication skills. Currently, I am attending Tarrant County College for Cybersecurity. Last spring, I completed my Networking Support AAS and am now looking to gain experience in the field. My training includes Firewall management, Unix Systems, Windows Client/Server, OS Troubleshooting. Recently, I became A+ Certified. At the present time, I am seeking a position in the IT support department.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Camp IT Support
Fossil Ridge Summer Art Program -Fossil Ridge High School June 2015 to Present
• Encouraged good behaviors using positive reinforcement methods.
• Established a safe play environment for the children.
• Organized and engaged kids in recreational activities.
• Encouraged children to be understanding of and patient with others.
• Assisted children when they were having trouble with their projects.
• Organized and cleaned supplies and equipment daily. Team Member
Whataburger - Lake Worth
February 2017 to April 2017
• While working up front, I demonstrated integrity and honesty when engaging with guests, team members, and managers.
• Cross-trained with team members to ensure seamless service.
• Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
• Worked the grill.
• Re-supplied food and supplies.
Education
Associate in Cybersecurity
Tarrant County College - Fort Worth, TX
January 2018 to Present
Associate in Network Support
Tarrant County College - Fort Worth, TX
January 2018 to May 2020
High School Diploma
Chisholm Trail High School - Fort Worth, TX
2017
Skills
• Computer Networking
• DNS
• System Troubleshooting (3 years)
• Customer Service Skills (1 year)
• Office 365
• Active Directory (1 year)
• Windows Server 2012R2/2016/2019 (1 year)
• Windows 7/8/8.1/10 (5 years)
• Fast learner
• UNIX/Linux (2 years)
• VMWare (2 years)
• Technical Support
• Network Support
Links
https://www.linkedin.com/in/hunter-greenwood-a065701b1/ Certifications and Licenses
Certificate of Cisco Support
May 2019 to Present
This is a Tarrant County College Certificate.
Certificate of Information Technology Support
December 2018 to Present
This is a Tarrant County College Certificate
CompTIA A+
August 2020 to August 2023
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