Nilima Catherine Joseph
Mobile: 009**-********
E-Mail: *****.****@*****.***
To contribute outstanding analytical and problem solving skills and provide strong commitment with a passion to learn continuously and deliver the best.
Food Quality professional with IRCA lead auditor certifications in ISO 9001:2015, ISO/FSSC 22000 and ISO 45001:2018 with more than 11 years of total work experience and 7 years of extensive experience in food quality assurance including HACCP, FSSC, BRC, HALAL etc. Skilled at handling tasks and projects simultaneously in challenging environments with excellent analytical and communication skills. Have developed ability to motivate and encourage the team, especially when working with dynamic individuals. Excellent relationship management and interpersonal skills with strong dedication.
PROFESSIONAL EXPERIENCE
Kuwait Flour Mills & Bakeries Co. S.A.K., Kuwait August 2013 – Present Administrative Officer in Quality Department
KUWAIT FLOUR MILLS & BAKERIES CO. S.A.K. is a premier establishment in food industry in the State of Kuwait. The company is having around 14 plants (Factories) throughout Kuwait where various products such as several type of flours, oils, biscuits, pastas, Arabic bread varieties, European bread varieties and gluten free products are being produced. The Quality Department closely monitors and supervises entire quality related processes in the organization in order to ensure safe and premier quality food to the consumers. My major role is to manage, support and coordinate quality assurance activities in the organization and ensure compliance of plant activities with the relevant regulatory standards. Key Deliverables:
Assist, support and coordinate quality assurance activities in the organization and ensure compliance of plant activities with the relevant international food safety standards.
Develop, establish and review procedures to ensure compliance, efficiency, clarity of purpose and ensure its availability to end-users with complete conformance with standard requirements.
Conduct, support and update HACCP study on all stages of production processes and ensure appropriate control over identified hazards through CCP, OPRP and PRP based on evaluation.
Follow-up with plants and bakeries to ensure the Quality System Programs, processes and procedures are implemented in order to ensure the quality and integrity of manufactured products.
Support development and maintenance of Quality Assurance/QA programs in the company in accordance with the accepted international quality standards and organization objectives and policies.
Recommend, implement and guide various departments to modify operational methods and practices along with overall strategy to enhance department effectiveness following set standards such as HACCP, FSSC 22000, BRC, HALAL, ISO 9001, ISO 45001, GMP, 5S etc.
Conduct inspections within organization to ensure conformance of accepted requirements and highlight non compliance through issuance of non-conformity report.
Assist in analysis of root cause and identification of appropriate corrective action (CAPA) for detected non- conformities.
Follow up and control over Non Conformance Report systems (NCR) within the organization.
Prepare internal training manuals and provide internal awareness training on company policy, GMP, quality standards such as ISO 9001, ISO 22000 etc.
Plan and conduct internal audit program and prepare audit summary reports.
Support and co-ordinate for successful execution of external audit programs.
Participate in and prepare plants for external food safety audits and ensure successful compliance to the audit requirements and assist in closure of CAR.
Interpret and support overall implementation of relevant Food Safety Management System requirements.
Involve in team driven actions for the continuous improvement of the organization. Wipro InfoTech, India July 2007 – April 2012
Senior Engineer
Wipro InfoTech [GSMC] Mysore, India
I started my career in Wipro InfoTech as a result of being selected in their campus recruitment program which provides an opportunity to be a full-time employee designated as Wipro Infotech Master of Science (WIMS) and at the same time pursue a 4 year part-time MS program provided by one of the privileged educational institutes in India, the BITS, Pilani (Birla Institute of Technology & Science, Pilani, India). After the completion of course, designation was changed as Senior Engineer.
My main role was to implement and manage the Infrastructure Monitoring services through a deep understanding of the application to meet the customer requirements efficiently and accurately. Key Deliverables:
Gather customer requirement
Identify and analyses the gathered requirements
Implementation of the system
Conduct User Acceptance Test (UAT)
Updation in Known Error Database (KDB)
Follow-up with vendor
Conduct trend analysis for logs
Contribute the technical papers like SOPs
Conduct technical discussion forum
Minimize manual effort by automation using shell scripting
Create the system specification document for new customer SKILL SET
Quality standards
ISO/FSSC 22000 Standards
HACCP
BRC
HALAL
ISO 9001:2015 Standards
ISO 45001:2018 Standards
Computer, Software and Applications Skills
HPOV Operations Manager
HPOV Network Node Manager
UNIX/Solaris
Windows
AIX
SQL
Unix Shell Scripting
Microsoft Office
CERTIFICATIONS AND TRAININGS
Certified in:
ISO 9001:2015 – Quality Management Systems Auditor/Lead Auditor Training course (IRCA)
ISO/FSSC 22000 – Food Safety Management Systems Auditor/Lead Auditor Training course (IRCA)
ISO 45001:2018 – Occupational Health and Safety Auditor/Lead Auditor Training course (IRCA)
HP0-335 - HP Open View Operations(OVO ) 1.8X Unix
Introduction to Oracle9i: SQL
Oracle Database 10g: Administration I (OCA)
IBM Certified System Administrator - AIX 6.1
Successfully trained in:
BRC – Food Issue 7: Implementing the Standard
BRC HACCP
BRC – Risk Assessment
BRC – Vulnerability Assessment for Food Fraud
BRC – Internal auditor
Halal Awareness
ACADEMICS
Year of Passing Course College/University
Marks
percentage
2011
Master of Science in
System Engineering
Birla Institute of Technology
and Science, Pilani, India
80%
2007
Bachelor of Science in
Physics
St.Teresa’s College, Kerala,
India
87%
2004 Senior School Certificate
St.Teresa’s School, Kerala,
India
84%
2002
Secondary School
Certificate
St.Teresa’s School, Kerala,
India
85%
PERSONAL DOSSIER
Nationality : Indian
Sex : Female
Date of Birth : 20th May 1986
Permanent Address : Vechoopadinjarethil House, Manimala-PO, Kottayam, Kerala-686543, India Present Address : Building No.15153, Block 4, Street 6, Jleeb al Shuyokh, Kuwait Passport No : T1943863
Passport Expiry Date : 29th January 2029