Housekeeping supervisor

Shubham Singh

Permanent Address:Lower Tunwala Raipur Dehradun, U.K

Telephone Number : +918*********

E-mai : ***************@*****.***

OBJECTIVE

I want to do a challenging job in your organization which will help me to create my personal

growth as well as organization growth.

PROFESSIONAL SUMMARY

1) Conduct daily morning meeting for day today operation like vip arrivals, guest complaints etc.

2) Proceed to assigned floor/floors and check all ready rooms to make sure they are up to the standard for arrivals.

3) Check all floor service areas and its supplies equipment, to make sure that they are in working order.

4) Spot-check and inspect rooms completed by room attendant, make sure standard have properly met in the rooms.

5) Report any damage to guestroom, corridors or equipment seen or reported by attendant.

6) Makes recommendations to improve service and ensure more efficient operation.

7) Performs cleaning duties in cases of emergency or staff shortage.

8) Determine and process all guest complaints.

9) Ensure high etc. level of customer service is maintained at all times.

10) Assist guest with all questions and reasonable request.

11) update all the files which is related to the housekeeping like extra cleaning, arrival report, key register

EMPLOYMENT HISTORY

Name of Company: W Goa

Position : Housekeeping Supervisor

Date : 23-may-18 to till now

Name of company: W Goa

Position : Senior Room Attendant

Date : 31-1-2017 to 22-may-2018

Name of company: park Hyatt Goa Resort and Spa

Position : Room Attendant

Date : 14-feb-2016 to 19-jan-2017

Classes Taken at School/University Relevant to Desired Training

Completed industrial trainee in The Lalit hotel Mumbai for 6 months.

EDUCATIONAL QUALIFICATION

BHM course from Kukreja Institute of Hotel Management of catering tech.

SKILLS/QUALIFICATIONS

Languages: English, Hindi.

Computer Skills: Basic computer handling (MS Word, MS Excel, MS Power Point).

PERSONAL DETAILS

Nationality : Indain

Marital status : Single

Passport number : R6492536

Date of issue : 9/11/2017

Date of expiry : 8/11/2027

Place of issue :Dehradun

Date of Birth : 13/7/1995

REFERENCE

Mr.Roshan Negi

Hygiene Manager

JW Marriott Marquis

Number: +974********

I do hereby certify the above particulars furnished by me are true and accurate to the best of my knowledge

And belief.

(Shubham Singh)

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