Front Desk Agent

SAMUEL

FINKENSTAEDT

610-***-****

*** ******* **

WYNNEWOOD PA

19096

Ph: 610-***-****

**********@*****.***

Enthusiastic Human Resources Intern offering education in Human Resource Management with strong skill in communication, administration, and multitasking. Well-versed in training, documentation, and reporting. In-depth understanding of recruitment strategies, onboarding procedures and compliance requirements. Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver able to work in fast-paced environments with minimal oversight. Aiming to build a career in HR. Work History

2019-11 -

Current

Front Desk Agent

• Hyatt House in KOP.

• Collected credit card information for each

transaction and posted charges to customer folios.

• Assisted customers in obtaining available hotel

services.

• Reviewed accounts and charges with guests at

checkout.

• Registered guests promoted hotel services, and

upsold guest rooms.

• Supported guests in receiving requested assistance with resolving problems.

• Counted cash and other methods of payment at

end of shift to verify and balance house bank.

• Resolved problems with rooms by contacting

housekeeping and maintenance to address issues.

• Registered and assigned rooms to guests, provided room keys, received messages, and maintained

accounts.

2018-05 -

2018-12

Breakfast Attendant/Front Desk Attendant

Comfort Suites Penn State

2017-06 -

2018-01

Valley Green Inn

2016-06 -

2016-09

Dishwasher/Sn ack Bar Attendant

Nittany Lion Inn - State College, PA Arena Bar & Grill 2015-05 -

2015-08

Dining Room Attendant & Banquet Server

Education

High School Diploma

Lower Merion High School - Ardmore, PA

Bachelor of Science: Human Resource

Management

Thomas Jefferson University - Philadelphia, PA

Graduating May 2021

.

Contact this candidate