Service Representative Assistant
Resume:
OBJECTIVE
To pursue a position that entails effective communication to persuade, motivate or sell by:
• using words expressively in person or in phone
• delivering meaningful presentations with enthusiasm
• working well with diversity
• being open to learn new things
EDUCATION
BS Business Administration Major in Economics De La Salle University - Dasmariñas
2010 – 2012, 2014 – 2017
Secondary Education Caritas Don Bosco School
2006 – 2010
EXPERIENCE
Seasonal Recruiter Concentrix - Nuvali
AUGUST 2019 – OCTOBER 2019 (3 MONTHS)
Handled more than 10 applications per day and conducted the end to end recruitment process from initial interview up to the job offer. Implemented strategic interview techniques including BBSI (Behavior-Based Structured Interviewing) and traditional methods. Other responsibilities included the facilitation of mock calls for specific accounts. Training and Recruitment Officer Christ’s Youth in Action JULY 2018 – JULY 2019
Planned and implemented recruitment strategies through programs and events. Communicated and worked with teams on different activities and projects. Effectively handled groups of potential leaders. Did public relations with teachers, school authorities, church officials (e.g. chaplains and campus ministers) and leaders of other groups. Engaged in fund raising and fund sourcing for the foundation.
Marketing and Business Development Intern GreenSun Hotel 2017 (3 MONTHS)
Provided marketing Research through food and beverage sales data gathered. Recommended strategies and action plans to increased customer loyalty and participated in new product development
MIGUEL JOAQUIN
SANDOVAL
#134 Acacia Street,
Santarosa Village I, Laguna
Technopark, Sta. Rosa City,
Laguna, Philippines
******.*******@*****.***
2
Assistant Training Facilitator LeadCore
2014 – PRESENT
Assists Senior Training Facilitator in the conduct of various workshops which includes conducting a briefing of group dynamics to workshop participants, marshalling activities used for team building workshop and clarifying concepts of workshop to the participants. Marshall for Teambuilding Workshops Performex Inc. 2013 – 2014
Provided briefing to participants regarding team building activities and ensured that participants to follow the instructions of the activities. Extended to the execution of the teambuilding activities and provided coaching to participants in the accomplishment of the activities. Customer Service Representative KGB Philippines Inc. 2012 - 2014
Provided Telephone Directory Assistance to overseas customers of KGB Assigned to the US Market. Customers were clients of Sprint and AT&T. Achieved favorable customer satisfaction levels
K-12 Advocacy Program Intern Philippine Chamber of Commerce and Industry 2015 (3MOS)
Assisted in the program to inform the public about the coming reform to the education system of the country. Work included obtaining statistics on the thoughts and opinions of parents of public high school children towards the K-12 reform and conducting of telephone surveys to different colleges.
QUALIFICATIONS
• Self-motivated, resourceful and enthusiastic
communicator
• Decisive and results oriented worker
• Capability to use statistical programs such as
Eviews, SPSS and STATA
• Planning, organizing and data analysis skills
• Fluent in English and Filipino
• Adept at persuading, motivating,
recruiting or selling to groups or
individuals
• Sufficient in the use of Microsoft
Office
• Adept presentation skills
AFFILIATIONS
Allied Business students society (ABSSoc)
De La Salle University – Dasmañas, Board Member S.Y. 2015 – 2017 Christ’s Youth in Action
Affiliate, 2010 – present
Ligaya ng Panginoon Community
Member
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