Front Office Desk
Resume:
TIM “TJ” HORTH 312-***-****
*************@*****.***
Chicago, IL 60625
Experienced hospitality front line worker with a focus on customer service and satisfaction. The ability to take on various roles within a hotel as demonstrated throughout my career.
EDUCATION
Marketing Major, Chandler Gilbert Community College
Business Marketing, Arizona State
PROFESSIONAL EXPERIENCE
Extensive experience as a Bellman, Front Desk Agent, Night Audit, providing exemplary service to guests
Assist guests with luggage
Assist guests with acquiring transportation in the city
Providing directions and recommendations to guests
Experience with various brand reservation/front office systems
Organizing morning shuttle runs from hotel to airport
Bellman, Ambassador Chicago January 2020 – Present
Bellman, Hilton Chicago October 2019 – December 2019
Bellman, Sofitel Chicago Magnificent Mile May 2019 – October 2019
Front Desk Agent, Freehand Chicago March 2019 – September 2019
Bell Captain/Concierge, LondonHouse Chicago November 2017 – December 2018
Bellman, The Wit Chicago May 2014 – October 2017
Night Audit, Hilton Garden Inn Oxnard Febuary 2013-Febuary 2014
Account Manager, Big Brand Tire & Service February 2012 – February 2013
Night Audit, Hampton Inn Pittsburgh Airport January 2011- February 2012
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