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Customer Support Operations & Process Improvement
Canal Winchester, OH
... & De-escalation Scheduling & Calendar Management Time Management & Multitasking CRM Systems Management HIPAA Compliance QA Reviews & Reporting Customer Experience Management Process Improvement Workflow Optimization Service Delivery Support Data ... - Jul 06
... & De-escalation Scheduling & Calendar Management Time Management & Multitasking CRM Systems Management HIPAA Compliance QA Reviews & Reporting Customer Experience Management Process Improvement Workflow Optimization Service Delivery Support Data ... - Jul 06
Vendor Management Analyst
Powell, OH
... Research missing, duplicate, and rejected payments Process manual checks Sr Lead Ops Specialist, January 2014 - December 2014 Researched and responded to daily email and Customer Care workbench request. Responded to escalated emails. Worked with ... - Jun 30
... Research missing, duplicate, and rejected payments Process manual checks Sr Lead Ops Specialist, January 2014 - December 2014 Researched and responded to daily email and Customer Care workbench request. Responded to escalated emails. Worked with ... - Jun 30
Food Safety Scientist & QA Analyst
Columbus, OH
... Developed advanced technical expertise in QA methodologies and analytical testing. Eyemart Express, Columbus, OH- Laboratory Technician MAY 2018-PRESENT Developed great multitasking skills in a fast-paced environment. Created eyeglasses to mee the ... - Jun 26
... Developed advanced technical expertise in QA methodologies and analytical testing. Eyemart Express, Columbus, OH- Laboratory Technician MAY 2018-PRESENT Developed great multitasking skills in a fast-paced environment. Created eyeglasses to mee the ... - Jun 26
Business Analyst: Requirements & Systems Thinking
Columbus, OH
... Experienced facilitating requirement walkthroughs, technical handoffs, and sprint planning sessions, and collaborating closely with engineering, architecture, and QA teams to ensure feasibility and accurate implementation. Proficient with Jira, ... - Jun 19
... Experienced facilitating requirement walkthroughs, technical handoffs, and sprint planning sessions, and collaborating closely with engineering, architecture, and QA teams to ensure feasibility and accurate implementation. Proficient with Jira, ... - Jun 19
Creative Tech Innovator with Analytical Backbone
Columbus, OH
... •Trained associates on QA policies, regulatory requirements, and documentation systems to strengthen operational compliance. Wordsmith Documentation Services, LLC IT SharePoint Website Administrator Intern Mar 2026 - May 2026 •Managed and updated ... - Jun 13
... •Trained associates on QA policies, regulatory requirements, and documentation systems to strengthen operational compliance. Wordsmith Documentation Services, LLC IT SharePoint Website Administrator Intern Mar 2026 - May 2026 •Managed and updated ... - Jun 13
Remote Chat Support Specialist with Data Entry Expertise
Columbus, OH
... Classified complex call dispositions and notated details using QA Que software to eliminate bottlenecks in report delivery. Tracked the submission of complaints and referrals to verify appropriate administrative operations and document ... - Jun 09
... Classified complex call dispositions and notated details using QA Que software to eliminate bottlenecks in report delivery. Tracked the submission of complaints and referrals to verify appropriate administrative operations and document ... - Jun 09
BA/Manual tester
New Albany, OH
... 11/2021 to 12/2024 Software Tester Abbott – Columbus, OH Designed and executed test cases to validate software functionality ... Enhanced automated testing processes, reducing manual effort and increasing testing efficiency. Improved software quality by ... - Jun 08
... 11/2021 to 12/2024 Software Tester Abbott – Columbus, OH Designed and executed test cases to validate software functionality ... Enhanced automated testing processes, reducing manual effort and increasing testing efficiency. Improved software quality by ... - Jun 08
General Labor and Equipment Operator
Columbus, OH
... Wellston, OH HVAC • Buckeye Hills Career Center, Rio Grande, OH Being able to help others and get my job done collecting data Faster learner Manual labor Forklift skills English Languages Certifications • Forklift/Skid Steer Certified Associations • - Jun 03
... Wellston, OH HVAC • Buckeye Hills Career Center, Rio Grande, OH Being able to help others and get my job done collecting data Faster learner Manual labor Forklift skills English Languages Certifications • Forklift/Skid Steer Certified Associations • - Jun 03
IT Support Specialist with Certifications and IT Training
Hilliard, OH
... ● Administered support via Careapp for Nurx users, maintaining a 95%+ Quality Assurance (QA) rating by adhering to rigorous technical workflows. ● Identified, documented, and escalated software bugs and system errors, acting as a liaison between end ... - Jun 02
... ● Administered support via Careapp for Nurx users, maintaining a 95%+ Quality Assurance (QA) rating by adhering to rigorous technical workflows. ● Identified, documented, and escalated software bugs and system errors, acting as a liaison between end ... - Jun 02
Senior IT Program Manager with 30-Year Expertise
Columbus, OH
... Strong background in application/systems and website testing and QA processes. Strong background in end-to-end project ... Contributed to the creation of Nationwide’s first PMO Manual, establishing foundational project management standards and ... - May 30
... Strong background in application/systems and website testing and QA processes. Strong background in end-to-end project ... Contributed to the creation of Nationwide’s first PMO Manual, establishing foundational project management standards and ... - May 30