Customer reception skill, Computer literate, organizational skills

080********,********@*****.***

IJEH,PEACEUDOKA,

32Ile-gbo,Abule-egbaLagosState

PhoneNo:090********

DateofBirth:27thJanuary,1992,

E-mail:********@*****.***

Nationality:Nigerian,StateofOrigin:DeltaState,Aniocha-South Religion:Christianity

Anindustriousandself-motivatedLadywhoiskeenonself-development,ready tocontributepositivelytoanorganizationthatoffersbothchallengeandgood opportunityforgrowth.Keeninterestinpursuingajobopportunityina reputableorganizationthatoffersgoodexperienceandplatformforcreative thinking,todevelopandevaluatemyideastowardseffectivemanagementand excellencegainedtowardsachievementoforganizationalgoalsandmypersonal development.

Microsoftofficeskill,Multitasking,Self-motivated,BasicComputerknowledge, Innovativeskill,Creativeproblemsolvingskill,Goalfocusedandpassionatein meetinggoals,Communication skill,Presentation skill,Mediaproduction, Strong customer reception skill,Success driven,Proactive ability,not threatenedbychallenges.Organisationalskill,Goodattitudetocleanlinessand safety.

NationalYouthServiceCorpsCertificate

2017-2018

DeltaStateUniversity,Abraka`

2012/2013-2016,BachelorofArts(B.A),Linguistics

Chartered InstituteofCustomerRelationshipManagement,Calabar,Cross RiverState.2017/2018,DiplomainCustomerRelationshipManagement

CollegeofSupplyChainManagement,CrossRiverState,2017/2018,Diploma CertificateinCustomerServiceandMarketing

SimpleJ.FashionSchool,nowknownasHouseofJerry,DeltaState,Abraka 2015-2016,ProficiencyCertificateinFashionDesign

OBJECTIVE

SKILLS

ACADEMICRECORDSANDQUALIFICATION

080********,********@*****.***

TurningPointHighSchool,BeninCity,EdoState.WAEC2009,7subjects includingmathematicsB3,andEnglishC6

Primary SchoolCertificateExamination 2004,Divine Wisdom Educational Institute,BeninCity,EdoState.

KashvalleyhotelandSuites(3StarHotel),LagosState.July2020-Present SUPERVISOR

Duties:

Overseeingthefrontdeskactivities;reception,andBar.

Ensuringthatroomsarewelldressedbeforeguestcheck-in.

Ensuringthatguestforgottenitemsarewellkept,andgivenback.

Attendingtocomplaints,andsolvingproblemsthatariseduringoperations.

Ensuringthatthere'sappropriatedisseminationofinformationwithinall departmentsofthehotel

Ensuringthatallareasofthehoteliskeptclean,andKitchenhygiene heldstrictly.

Holdingmeetingswithstaffstodiscussissuesarisingincostof operations,andhowsuchcanbemanagedtowardsthebettermentofthe organisation.

Takingminutesofmeetingsattimes

Recruitingofnewstaffsforavailablepositions

Ensuringthatthelaundrydepartmentiskeptcleanasallbeddingsare white.

Ensuringthatguest/customersgetsatisfactioninservicerendered. PodcasteratJamitHouse,LagosState.(7Months)

HostpartnerintheBackyardPodcast.(Linkavailableonrequest); discussongenerallifestyleissuesusingNigerianPidginEnglishasmode ofcommunication.

WORKEXPERIENCE

080********,********@*****.***

SalesRepresentativeatLibraMotorsandCompany

2018-2019.

Dutiesincludebutnotlimitedto;

Issuingofticketstopassengers,Monitoringofticketssales,Documentationof incomingandoutgoingstocks, Dispatchingofparcels, Makingsurethatal itemsreceivedarewelldocumented,and stored neatly,Daily transaction balancingandsubmission,Makingandconfirmingofreservationforpassengers, Givingreportsonvehiclesboardedfortheday,Typingofofficedocumentswhen applicable, Identifying Customers needs and meeting their satisfaction, Answeringofqueriesfrom customersonissuesconcerningthecompany's servicesandproducts,Makingofpublicannouncementforboardingdepartures. CrossRiverStateBroadcastingCorporation(CRBC),Calabar AssociateTVProducer/PresenterforGoodMorningBreakfastShow,2017– April,2018.

DUTIES:

ScriptWriting

Carryingoutinterviewswhennecessaryindependentlyorinateam

Welcomingofofficeguests

Voiceovers

Research

TeamplayerinProgrammeproduction

Reading,Researching,Crafting,SurfingtheInternet,Chatwithfriends,Cooking, ListeningtoMusic.

Availableonrequest

REFERENCES

HOBBIES

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