Manager Quality

GINES B. VINCOY

Mobile No: +63-917-*******

Email: ********@*****.***.**

CORE COMPETENCE

Abreast with 3G/LTE Core and RAN Project and Program Management, migration and expansion, ALU Fixed Wireline (Core Aggregation, DWDM and OPTICS) and Samsung Core WiMAX, technology.

In depth experience in Operation Management, Project and Program Management in both Vendor and Operator, Transformation and Change Management in organization.

Pre and post sales and involve in RFP, RFQ, RFI, FNI and Implementation.

Knowledgeable in Ericsson, Nokia, Huawei and Samsung 3G/LTE RAN and EPC Core, 3G Core GGSN, SGSN, IPBB/MPBN, SASN, SAPC, MGw, HLR, HSS, EIR, OSS.

Involve in migration, expansion and change-out of Fixed Wireline network.

Ericsson Process management skills (Ericsson Business Process, PROPS-C, MS Project, CPM Handbook and Supply management)

Knowledgeable in Ericsson tools like MORE, SAP, Verdi, RISK Management tools, SICOP

Good knowledge end-to-end management of projects to meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, and quality

Has full professional responsibility, either as a functional manager, technical specialist or senior consultant, and is held fully accountable for all decisions.

Performs a broad and challenging variety of tasks, some unpredictable and non-routine, which requires the creative application of a wide range of technical and/or management principles to ensure the successful delivery of a project including system integration

Provides leadership in a wide variety of technical areas and situations. Demonstrates effective communication, both orally and in writing, with subordinates, colleagues, clients and customers including producing major reports, preparing, organizing and delivering presentations using appropriate tools and techniques, and taking a leading role in meetings and discussions.

Takes initiative to keep both own and subordinates skills up to date and maintain awareness of developments in the industry within the constraints of the organization.

SUMMARY OF QUALIFICATION

Either individually or by leading a team, produces reliable cost, revenue, effort and risk estimates and project plans, and documents these and the conclusions reached to provide the technical content of sales proposals, taking full responsibility for these parts of the proposals.

Takes responsibility for the definition, documentation and safe execution and completion of complex projects, directing and counseling project team members, and advising clients / users as necessary on all phases.

Prepares and maintains realistic project, quality, and risk plans, including plans incorporating sub-projects, and monitors and controls team performance against each plan, providing reports to client / user management and senior management as required.

Leads one or more large project team(s), motivating staff and appraising individual performance while developing and maintaining human and material resource plans and monitoring the deployment of individuals to ensure that they are contributing effectively whilst developing skills and experience.

Liaises with other managers within the business; manages client / user and line management expectations for projects.

In depth knowledge in project management for 2G, 3G and LTE Core and RAN and Fixed wireline core network, FTTH OSP, Switch and routing family with transport like DWDM, Optical networks, WiMAX and LTE technology

Manage the E2E of GSM rollout from preliminary design to site acquisition, civil, mechanical, electrical, design and telecom implementation, acceptance to final documentation and certification.

Perform auditing prior to site acceptance, using Ericsson QASIS.

Knowledgeable of Ericsson standards and processes. Documentation standard and procedures. Responsible for Final Detailed Engineering Documents.

PROFESSIONAL EXPERIENCE

a.ENTREPRENUER Retail of Food, Fragrances and Oils retail business (May 2015 to Present)

b.NEONWORX COMMUNICATION PHILIPPINES (March 2016 to February 2017)

POSITION: PROGRAM OPERATIONS MANAGER

SCOPE OF WORK:

Overall Project, Program and Operation management.

In depth knowledge in submission of RFP and RFQ.

Establish the company as a newly form business subcontracting entity in the Philippines

Created the Resource Structure for the whole organization with a current resource of 80 personnel. Created the organization structure to manage all the customer’s requirement.

Contract management for both Nokia and Ericsson

Customer interface to all levels (SPOC).

Submission of RFP and RFQ to customer. Spearheading the submission.

c.MILLICOM TIGO TANZANIA (August 2014 to April 2015)

POSITION: LTE and Core Network Program Manager

SCOPE OF WORK:

Program Management for LTE Network Trial, FNI and initial rollout Network for Tigo. Comprising of RAN and LTE Core for both Ericsson and Huawei. Implemented CSFB for voice activation in LTE

Program and project management of 3G, 4G core network and RAN for Tigo from CS, PS, BSS/OSS, HSS, HLR, MGw, EIR, Planning and execution/implementation.

First to project own in Tanzania to implement LTE data and voice and commercially launched and initial implementation.

d.ENTREPRENUER (July 2012 to August 2014)

Business Sales and Development for Food and Trading.

SCOPE OF WORK:

Involve in the conception of food business with my wife for a new product together with Franchisor. With a small branch for flavored waffles and Malaysian coffee as product.

Engage in trading business specifically construction, electrical and marine products. From LED lighting system to electrical supply and material to marine generator set and standard generator set used in worksite. Trading of welding machine, sandblaster, consumable materials used in construction etc.

Engage in trading eco-friendly product like electric bike, trike, jeep, solar equipment like (streetlights, air conditioning and household lights) with government institution and residential subdivision.

Had seminar at TLRC (Technology and Livelihood Resource Center) for Basic Entrepreneurship. Also training for government licensing and methodology.

e.ERICSSON JAPAN KK (MAY 2011 to April 2012)

POSITION: CUSTOMER PROJECT MANAGER FOR LTE/3G Core Network

SCOPE OF WORK: Project owner of Ericsson 3G and LTE Core project PS and CS specifically MME, MPG, SASN, and 3G SGSN, GGSN, MGw, HLR, HSS and OSS for FNI, POC, RFQ, RFP and commercial rollout. System Integration of Core Network specifically PS Core and OSS.

TASK AND RESPONSIBILITY

Knowledgeable in pre-sales setup, costing and implementation in Ericsson rollout process.

Knowledgeable in all Ericsson Process and Standard in Project Management and Implementation based on PROP-C and CPM Process. knowledgeable in planning

Change management for the new organization of Softbank.

f.SAMSUNG TELECOMMUNICATION GROUP (January 2010 to March 2011)

POSITION: ACCOUNT and TOTAL Core and RAN PROJECT MANAGER

SCOPE OF WORK:

Spearheading the marketing and projects of Samsung to all telecom operators. Full account ownership and marketing strategy of all Samsung products.

Currently handling a role of account and total program/project management to all Samsung clients. Involve in submission and presentation of RFI, RFQ, RFP and contract management.

Good knowledge in the selling and project lifecycle of the telecommunication business.

Involve in the tender offering to Operators from conceptual to final submission.

Involve in the project management of all existing projects from POC, TestBed, Planning and Implementation/ Rollout of WiMAX and LTE technology.

g.ALCATEL-LUCENT PHILIPPINES (Oct 2008 – March 2009)

POSITION: CORE NETWORK PROJECT MANAGER

SCOPE OF WORK: Key responsibility is to spearhead multiple projects, provide guideline in project management for Wireless and Wireline product such as Aggregator, MSAN (Multi Switch Access Network) and migration and expansion of VPLS, DSLAMS network and Data Core Network via IP MPLS platform, SDH/S-PDH and DWDM transport.

TASK AND RESPONSIBILITY

Program and Project Management abilities and was involved in numerous turnkey projects. Knowledgeable in manpower, time, quality, progress, cost, logistics, risks and all project resources management, scheduling, tender documentation, project design and implementation and act as the single point of contact on every project endeavor.

To ensure that the implementation of all projects is under control and meets fully the contractual commitments.

Manage migration and expansion projects

To ensure that projects delivers profitability targets

To be Customer always focused, providing feedback to management as required.

To work diligently in all aspects of work to ensure that Alcatel Lucent meet or exceed customer and company’s targets and expectation.

Single point of contact (SPOC) from the customer and stakeholders and provide status reports to show KPI are achieved.

Manage Subcontractors and deliverables

h.HUAWEI TECHNOLOGIES INC. PHILS (Oct 2007 – Oct 2008)

POSITION: CORE NETWORK PROJECT MANAGER

SCOPE OF WORK: Responsible in all company’s activity involving project management. Leads several Engineers involve in Fixed Wireline and Wireless core network, transmission (SDH/PDH, DWDM and Optical), migration and expansion of Data Core Network, MSAN (Multi Service Access Network) MPLS, CDMA EVDO 1x Series Core Network, site acquisition, civil works and telecom implementation

TASK AND RESPONSIBILITIES

Involve in E2E projects including pre-sales, planning and design, monitoring, customer interfacing, acceptance and closing. Involve in financial, Logistic, commercial and manpower management.

To ensure that the implementation of all projects is under control and meets fully the contractual commitments.

Management of the company’s quality programs in accordance with company policies and customers requirement. Responsible for assuring and controlling the quality of service, system and product as described in the project SOW and by adopting a quality approach in all operation and processes. Planning and scheduling using Microsoft Project.

Monitor and controls allocated resources, associated revenue costs and all capital costs against the project budget. Ensures that a change control procedure is in place, and is actively used to assess the effect of changes to the projects on costs, timescale and / or resource needs and reports these to project sponsors

Provides leadership in a wide variety of technical areas and situations. Demonstrates effective communication, both orally and in writing, with subordinates, colleagues, clients and customers including producing major reports, preparing, organizing and delivering presentations using appropriate tools and techniques, and taking a leading role in meetings and discussions.

Prepares and maintains realistic project, quality, and risk plans, including plans incorporating sub-projects, and monitors and controls team performance against each plan, providing reports to client / user management and senior management as required.

Conduct presentation, continual communication with customers to obtain and comply to specific requirements

Fulfill the project requirement and satisfy all project stakeholders

Single point of contact (SPOC) from the customer and stakeholders and provide status reports to show KPI are achieved.

Manage Project Subcontractors and ensure all commitments to stakeholders are meet

i.PT ALANDICK INDONESIA (August 2006 – May 2007)

POSITION: BUSINESS OPERATION MANAGER

SCOPE OF WORK: Responsible for all activities relating to specified group of projects under my control. Accountable for projects success in terms of project deliverables, profitability and customer satisfaction. Leads organize and provide direction for Project Managers to ensure outstanding performance is achieved people performance and business result

TASK AND RESPONSIBILITIES

To ensure that the implementation of all projects is under control and meets fully the contractual commitments.

To ensure that projects delivers profitability targets

To be Customer focused at all times as Ericsson as the major client, providing feedback to management as required in RAN, Transmission and Core Network.

Assist the Chief Operation Manager in expanding the business with the client

To work diligently in all aspects of work to ensure that Alan Dick meet or exceed customer and company’s targets

Manage the Procurement, Logistics and warehouse operation

Manage the resources of equipment and manpower under operation

Manage Subcontractors

Provide Operational reports to Chief Operation Manager

Ensure reporting to the customer is done as requested

Ensure behaviors are consistent to enhance the team environment

Develop and assign personnel to various projects

Provide overall direction for activities of the subordinates.

Monitor performance and provide feedback to the subordinates

Control department budget to ensure a transparent and cost effectiveness result for the business

Manage the business to ensure that project achieve targeted Gross Margin

Provide monthly report like Grade of Completion, Gross Margin, KPI, Cash Flow Planning, Revenue and Invoicing.

j.PT ALANDICK INDONESIA (March 2006 – August 2006)

POSITION: QUALITY ASSURANCE MANAGER

SCOPE OF WORK: Management of the company’s quality programs in accordance with company policies and customers requirement. Responsible for assuring and controlling the quality of service, system and product as described in the project SOW and by adopting a quality approach in all operation and processes.

TASK AND RESPONSIBILITIES

To assure that quality process documents for Operation are developed and collected in a “Operation Process Manual Responsible for the Quality in installation (indoor and outdoor) activities of customer network facilities to ensure compliance to required limits & parameters set by Ericsson internationally accepted standards to guarantee the highest operating efficiency of the system.

Lead operation efforts towards certification of ADI to ISO 9000 accreditation

To develop set of quality parameters guiding ADI work, communicate them to PM and staff.

To establish and manage effective quality measurement and reporting in ADI.

To improve current attitude towards safety in ADI field staff, produce practical guidelines, assure safety equipment is available, to inspect implementation

QUALITY MANAGEMENT and REPORTING

Establish procedures/processes/instruction for operation activities to maintain high standards of quality and safety

Determine and enforce quality and safety requirements in accordance with the company needs

Establish procedures/processes/instruction for operation activities to maintain high standards of quality and safety

Determine and enforce quality and safety requirements in accordance with the company needs

Determine and enforce quality and safety requirements in accordance with the company needs

Establish procedures/processes/instruction for operation activities to maintain high standards of quality and safety

Determine and enforce quality and safety requirements in accordance with the company needs Organize and promote operation wide quality improvement efforts

Establish quality measurement system (Pareto diagrams, controlling/trends charts etc.)

Ensure that all your projects have a formal written quality plan

Ensure that customer and contractual elements are incorporated in project quality plans

Ensure that subcontractors are quality managed by project teams

Interface with the customers/subcontractors Quality Management representatives to establish strategies for QM

Provide statistical data on quality measurement for all projects

Provide subcontractors quality analysis

Provide analysis of non-conformities in Operations activities (including Alan Dick products sold in Indonesia)

Develop an operational quality inspection team which will be totally focused on quality

Indirectly manage project team to develop quality awareness and appreciation culture in operation

k.ERICSSON TELECOMMUNICATION PHILIPPINES (February 2004 –Nov 2005)

POSITION: QUALITY ASSURANCE ENGINEER

SCOPE OF WORK: Primary function is to implement Quality Control in the installation of indoor and outdoor Ericsson equipment. Involve in the Acceptance of Cell Sites (change-out & new sites). Setting standards for Quality and Procedures in the Telecom aspect.

QA/Acceptance Supervisor of Mindanao Area for DMPI P4 Project

Responsible for the Quality in installation (indoor and outdoor) activities of customer network facilities to ensure compliance to required limits & parameters set by Ericsson internationally accepted standards to guarantee the highest operating efficiency of the system.

Knowledgeable in all installation standards (indoor and outdoor) of Ericsson RBS 2000 Series and Transmission Minilink and EMERSON Rectifier Equipment.

Involved in the TSSR (Technical Site Survey Report) documentation using C-Module, and As-built Documentation of sites accepted both for Change out and New Sites for SAC (Site Acceptance Certificate) and SPAC (Site Provisional Acceptance Certificate).

Involve in the acceptance of sites both Change out and New sites

Perform auditing prior to site acceptance, using Ericsson QASIS in determining the severity of deficiency.

Regularly report to the Head of Quality Assurance on all matters related to Telecom Works.

Co-ordinate and liaise with other Departments and Project Organizations, within Ericsson and externally, as required in order to accomplish above functions, work tasks, and achieve the objectives of the company, the organization, and the project.

Knowledgeable in Ericsson implementation such as installation, commissioning, integration, logistic, material management, scheduling and transmission rollout.

Knowledgeable in logistic, material management scheduling of all Ericsson equipment for rollout.

Responsible for the overall site management for Telecom Standards and Procedures.

Knowledgeable of Ericsson standards and documentation standards (GSM) using C-Module.

Responsible for the acceptance of all Sites for change-out and new sites.

Responsible in dismantling, tagging, documentation, packing, shipping and coordination to customer of Alcatel BTS and Transmission equipment.

l.BELL TELECOMMUNICATION (BELLTEL NEXTGEN) July 15, 2003 – January 31, 2004

POSITION: IP TECHNICAL CUSTOMER/SALES SUPPORT ENGINEER (IPTSE)

SCOPE OF WORK: Primary function involves Survey and propagation test, installation (outdoor, in house cable layout and routing) indoor cable termination to modem, activation of voice line and data line (dial-up, I-direct, DIA, iDSL and broadband internet service), commissioning using S.T.Mon software (Subscriber Terminal Monitor), set parameters for activation and testing of data line, conduct voice and data test for WLL Airspan Equipment. Also involve in the restoration and after installation service. Work scope involves constant interface with IPNOC (Internet Protocol Network Operation Center), Switching Department and DNO (Data Network Operation) for fast resolution of customer problem.

Responsible for the safety and proper use of all equipment to be installed & maintained voice & data. (Airspan 4000 and Siemens Walk Air)

Responsible for the WIRELESS LOCAL LOOP (WLL) installation, commissioning & restoration activities of customer network facilities to ensure compliance to required limits & parameters set by internationally accepted standards to guarantee the highest operating efficiency of the system.

Conduct site survey & propagation test to verify the feasibility of establishing customer network facilities to provide quality service to perspective clients

Administer the conduct of quality check on all contractor’s installation to ensure compliance w/ internationally accepted standard to guarantee the highest operating efficiency of customer premise equipment

Conduct regular preventive maintenance activities concerning the operation of customer network facilities to ensure total customer satisfaction

m.TELEDESIGN PHILS. Inc. (January ’00- July 2002)

POSITION: RADIO SURVEY and DESIGN/ BTS INDOOR/OUTDOOR INSTALLATION/ COMMISSIONING/INTEGRATION/AUDIT & ACCEPTANCE

SCOPE OF WORK: Primary function involves installation, commissioning, integration and testing of BTS equipment. Conduct site survey, site RFI, Site Engineering, Site Audit submit survey report to the Network System Design Plan and was involve on the following projects.

GLOBE/ERICSSON PHASE 8 GSM VIKING PROJECT

Involved in the change-out, new site survey and audit and radio frequency investigation (RFI) activities for the ERICSSON/GLOBE Phase 8 & 9 Viking Project for southern Luzon area.

Involved in the Radio Network/ Transmission Network Survey and Design for Southern Luzon.

Path Profiling of mountain contours and elevation from one Base Station, Repeater or Cell Site to another.

Knowledgeable in topographic verification using Line of Sight (LOS) filed survey and the usage of balloon method for transmission network design of existing and Proposed Cell Sites and Repeaters

Determine the exact Datum or location for the Nominal point of Proposed Cell Site or Repeater.

Gather Data such as Bearing, lot shape and surface, lot owner, barangay and municipal maps.

Determine Base Transceiver Station (BTS) configuration, Panning, Azimuth and Tilt of Antenna.

Determine transmission problems such as Path loss, Shadowing, Multipath and Fading.

Conducts Feasibility Study and Subscriber Forecast.

Studies coverage and microwave transmission of each site.

Involved in the installation of ERICSSON RBS 2202 Equipment and EMERSON POWER SYSTEM.

SMART/NOKIA EXPANSION PROJECT

Team Leader in installation, testing, commissioning and integration of NOKIA ULTRASITE EDGE equipment.

Installation of 7/8 feeder cables and connectors, antenna (900/1800), EMP, grounding protections, superflex cables and feeder support. Commissioning and integration of Ultrasite EDGE equipment using the BTS MANAGER, BTS HW CONFIGURATOR AND BTS HUB MANAGER software. The software’s is involved in the allocation of signaling, traffic channels and uploading of software version to the Ultrasite EDGE Equipment.

POWCOM software for testing (PSSS and Empower 1100/1100E) equipment.

Perform commissioning and pre-acceptance test of BTS equipment. Coordinate with OSS to verify equipment configuration and parameters. Perform integration of the equipment to the network and do test-calls to verify the equipment operational status.

Submit site folders to NOKIA, after installation and integration is 100% completed, for proper documentation.

Perform visual check after the installation to make sure it is correct and in accordance to site standard. Conduct continuity check of power supply cables before energizing the equipment.

Conduct Site Audit to assigned cell site, making sure that deficiencies are properly noted on the report and rectified as soon as possible, before it is properly turned-over to the customer.

Emphasizes safely and proper installation procedures and standard

n.BAYANTEL (1994 to 1999) CSR, TSR, ILDO

TRAINING AND SEMINAR

PMP Certification Seminar and Training (Premysis PMP)

Project Management training and Seminar (Huawei Project Management)

E-Learning Course PROP-C

GSM Essentials, Cell Planning

TELEDESIGN Philippines Training Center, May 27-30, 2002

Training in ERICSSON RBS 2202

RBS 2206 Installation

TELEDESIGN Philippines Training Center, March 18 & 19, 2000

RBS 3000 Installation

TELEDESIGN Philippines Training Center, January 16& 18, 2002

RBS 2000 Installation

TELEDESIGN Philippines Training Center, January 9& 10, 2002

S.Q.E. (Service Quality Enhancement Training)

EDUCATIONAL BACKGROUND

COLLEGE

Bachelor of Science in INDUSTRIAL ENGINEERING, Year 1992

SAINT LOUIS UNIVERSITY, BAGUIO CITY, PHILIPPINES

PERSONAL DATA

I’m 52 years old male, married and a Filipino with a height of 5 ft. 7 inches, weighting 160 lbs, born on April 03, 1968 as a Roman Catholic in Quezon City, Philippines. I can speak the English, Filipino and a bit of Bahasa language fluently.

CHARACTER REFERENCE: UPON REQUEST

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