Customer Service Executive
Resume:
BEEJAY JABIDO BULOSAN
*** ***** ***. ****. ****** Malabon City 1472, Philippines
Email address: adgdg7@r.postjobfree.com
Contact number: 090********
OBJECTIVE:
To obtain a position that can challenge my skills and knowledge, to contribute to a well developed and esteemed company with professionalism that provides quality service and utmost value to customers/clients.
SUMMARY OF QUALIFICATIONS:
Computer Literate (Proficient with Microsoft Word, PowerPoint, Excel, Internet and Email, Google Suites, Slack, Teams, Outlook etc.);
Computer Skills (Basic Knowledge on Adobe Photoshop, Adobe Illustrator, Powerdirector, Flash animation, Dreamweaver, WordPress);
Willing to Undergo Massive Training;
Hardworking, motivated, and determined to succeed;
Willing to be assigned anywhere in the Philippines and work in rotational;
Willing to hand-over original and important documents to company, for them to hold during the bond/locked-in contract, to show sincere interest to work and stay in the company during the stated duration in the contract;
Maintain critical thinking skills essential to providing quality customer service;
Fast learner and most of all Honest.
EDUCATIONAL BACKGROUND:
2011-2015 Doctor of Dental Medicine
Our Lady of Fatima University
120 McArthur Hi-way, Marulas Valenzuela City, Philippines
432-6026
2007-2011 La Consolacion College
496 A. Mabini St. Caloocan City, Philippines
2002-2007 La Consolacion College
496 A. Mabini St. Caloocan City, Philippines
WORKING EXPERIENCE:
2014 – Present Humanatics – Quality Control Analyst (Freelance)
June 2015– June 2016 GameOps – Game Operation Specialist-Veteran
-Payments (Purchases,Frauds etc.)
-Gameplay(In-game events,Surveillance etc.)
-Accounts (Hacked Accounts,Comrpomised etc.)
-Tech (Disconnected Ingame, Technical issues etc.)
-Game Surveillance Unit (Chat spam, RMT, In-game Investiation etc.)
May 2019 – Present Freelance – Content Manager
WordPress based articles
July 2016 – September 2020 Keywords Studious Manila – Customer Service Executive
-We do handle customer service for all gaming platforms including (Mobile, Console & PC Games).
-A Senior Agent for 4 yrs.
Ubisoft Mobile
Glu Mobile
Oasis Games
Web soft Games
PERSONAL BACKGROUND:
NICKNAME: Jay
GENDER: Male
DATE OF BIRTH: July 28, 1994
PLACE OF BIRTH: Manila City
HEIGHT: 5’5
CIVIL STATUS: Single
RELIGION: Roman Catholic
NATIONALITY: Filipino
LANGUAGE(s) SPOKEN: English and Filipino
NAME OF FATHER: Miguel P. Bulosan M.D.
NAME OF MOTHER: Priscilla J. Bulosan
ACHIEVEMENTS:
Loyalty Awardee 2011
La Consolacion College – Caloocan City
Active club officer of the year 2008
La Consolacion College – Caloocan City
SEMINARS AND TRAININGS ATTENDED:
Disaster Orientation Program
Our Lady of Fatima University – Valenzuela City
Aerospace Cadet of the Philippines Summer training 2011
La Consolacion College – Caloocan City
Eperformax English Training Seminar
2nd Floor, BPI Buendia Center Senator Gil Puyat Avenue Makati City 1200
CHARACTER REFERENCES:
GEORGE K.C. CHEU M.D. F.P.S.G.S., F.P.C.S
(Head of Emergency Department / General Surgeon)
Chinese General Hospital and Medical Center
286 Bluementritt St., Sta. Cruz, Manila, Philippines
GEORGE CO M.D.
(Ophthalmologist)
Chinese General Hospital and Medical Center
286 Bluementritt St., Sta. Cruz, Manila, Philippines
ARTURO DE LEON D.D.M.
(Dean of College of Dentistry)
Our Lady of Fatima University
120 McArthur Hi-way, Marulas Valenzuela City, Philippines
432-6026
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
BULOSAN, BEEJAY JABIDO
APPLICANT
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