Alexander “Allen” Lawrence V. Amparo
Email: ***********@*****.***
Mobile #: +639**-******* (Whatsapp)
Linkedin: www.linkedin.com/in/allenamparo
Professional
Experience
Sep 2018 to May 2020 NSTBG Philippines, BGC, Taguig City Operations Manager
Reporting Directly to CEO
Manage and lead the game development and publishing– Game Development/ Production, Product Management, Marketing, Community Management, Customer Support and Quality Assurance
Developed and implemented game production and game management process to ensure smooth flow of production and game operations for PH and JP
In-charge of forming and coaching a talented, skilled and passionate Production and Operations team
Leadership and management coaching to leads and other managers
Represent the company/ game studio for all local events and conventions Mar 2018 to Aug 2018 Cherry Credits Ptd Ltd, Ortigas, Pasig City Consultant
Coordination and management of local distributors of Cherry Credits
Provide market update – marketing activities, market trend and relevant information and data
Feb 2016 to Feb 2018 Cherry Credits Ptd Ltd, Ortigas, Pasig City Senior Manager, Operations
In-charge of the overall Philippines operations of the company – Administration, Sales, Business Development, Marketing, Logistics and Customer Support
Reporting to the VP for International Business
Developed and implemented local office processes – reporting locally and to HQ, HR matters, logistics and administrative processes
Handled Sales and Business Development ensuring sales target are met and ensure product availability to all major stores and partners (online and retail stores)
Account/ relationship management of local distributors and major key accounts. Both on physical and digital platforms
Initiate collaborations and strategic partnership with different brands and existing partners by proposing/ presenting marketing activities and promotions
(both online and offline). This goes for both our PC games, mobile games
(Dragon Nest, Bloodline and Chronicles Luna Chronicles) and our payment gateway platform (Cherry Exchange)
Lead the marketing plan and implementation together with the Marketing Manager for PC and mobile games
Conceptualized and lead the mounting of offline events/ tournaments and community activities across the Philippines and also on game conventions
Represent the company in relevant events, conference and conventions
Management of the customer support team
May 2015 to Feb 2016 XPlay Online Games Inc, Ortigas, Pasig City Marketing Partnership Manager
In-charge of Marketing Partnership for NBA2k series (NBA2K Online and NBA2K Series for Console)
Initiate collaboration and marketing partnership by crafting and presenting marketing programs and advertising opportunities to NBA international and local partners
Opens new partnership with local companies by providing a customized proposal to partners in line with their objective and campaign. This covers both online and offline activities, events and promotions
Lead of valuating, selling and monitoring of the entire NBA2k Online ad inventory
Management of all marketing partners across the industry – telco, hardware and software, gaming related brands, NBA related brands and Dec 2011 to Dec 2015 X Play Online Games Inc, Ortigas, Pasig City Product Manager for Console and Digital
Directly reporting to the COO
Successfully launched the following:
Blizzard Entertainment Portfolio (Diablo 3, World of Warcraft, StarCraft II
Take Two Interactive Portfolio (NBA2K13, NBA2K14, NBA2K15, Bioshock Infinite, The Bureau: XCOM Declassified.
Other Games: Rockstars Grand Theft Auto V and Sony/ Naughty Dogs The Last of Us
Product Management – Preparation of P&L, maintaining an updated/ competitive WSP/SRP in the market across all products
Helped XPlay Online Games achieved of becoming the one of the largest PC game distributor in the Philippines in a span of 1 years capturing 40% of the market share
Closely working with distributors and game communities for feedback and reports on how to further improve/ develop the games/ distributions
Crafting of Marketing Plan for each product throughout the product life cycle Conceptualized, organized and successfully implemented Esports Events and tournament
NBA2k Pilipinas Cup – Biggest console eSports tournament in the Philippines. The tournament run for two consecutive seasons
StarCraft II Vengeance Cup – National Qualifier for the StarCraft II SEA Finals held in Thailand
Diablo III IGR/ Internet Cafe Freeplay
Conceptualized and implemented Retail Sales Programs (Customized Merchandising, Fronliners Incentive Program, Product Bundling, Raffle Promos and Distributors Rebate System)
Point person between publisher and developer communication for content development
Regular reporting to partners and developers
Product/ Business review internal and with the game developers/ publishers
Conducts product presentation and updates to current partners, distributors and potential brands
Product knowledge/ orientation to Sales, Marketing and Business Development Department
Logistics Management and Importation. Established the most efficient and practical route on shipping products from USA, Singapore, Hongkong and the rest of SEA. As well as local distribution
Evaluated new game titles prospect for local distribution/ publishing, profitability and market acceptance
Maintained a good relationship with press/ media and bloggers March 2010 to July 2011 IAHGames Pte Ltd, Makati City Sales Channel Manager
Directly reporting to the Managing Director (Philippines)
Products handled and launched – Blizzard Entertainment Portfolio – StarCraft II and World of Warcraft
Opened distribution channel to over 300++ retail store and over 5,000 epins loading station nationwide
Developed tactical sales and marketing programs together with the HQs sales and marketing team to increase sales and product awareness. Eg retail store merchandise, distributor/ front liners incentive programs, customized merchandise, magazine and online ads, media/press and bloggers write ups, etc
Initiated collaboration with different game related brands
Project Management
Coordination and management of international partners and developers
Product monitoring on pricing and availability, local and international
Established and manage logistics processes for the smooth flow of distribution, local and international
Business Review and regular reporting to HQ, partners and game developers Sept 2003 to Feb 2010 Asian Media Development Group Inc. Pasig City Sales Operations Manager
Directly reporting to the President and responsible for the overall attainment of revenue from Key Accounts/ Retail and ePins
Handled three units under Sales Department: Sales admin/ operations, Digital Sales/ Key/ Retail Accounts and Telemarketer/ Sales Customer Support
Responsible for the over-all coordination and monitoring of Sales Department
– sales, distributors, trade partners and internal departments
Leads and counter checks trade sales and partners execution of sales programs and other marketing activities
Initiate and sealed partnership with digital stores for ePins distributions
Conceptualized tactical sales program and marketing plans to increase overall user acquisition and retention
Represent Sales Department for the regular Mancom meeting
Close monitoring and management of sales and sales float
Business/ Program Reviews
Sales personnel training and continuous personal/ skill development
Efficient and effective management of the Telemarketers/ Customer Support
(supporting the 14,000 internet cafes nationwide)
May 2002 to Sept 2003 Publicis Dialog, Eastwood Libis Quezon City Project Supervisor
Project supervised 1: Smart Zed and HP mall tour/ events
Preparation of the event venue, logistics and coordination with internal departments
Provided event evaluation reports for the client and customer feedback
Project supervised 2: Asian Media Development Group Inc for Sierra and Blizzard Games/ Products
Team lead and supervised 15 agents working with in Metro Manila and outskirts cities
Handled agents orientation and sales training – product knowledge and relevant sales strategies and programs
Mar 2001 to Dec 2002 Philippine Long Distance Company, Makati City Clerical Officer – Callserv Department
Support PLDT booth calling station for Central Luzon (Tarlac, Pangasinan, La Union, Cabanatuan and Pampanga)
Ensure promos and marketing materials are well coordinated to all calling station
Generation of weekly and monthly reports
Computation of sales commission
Nov 2000 to Mar 2001 Philippine Long Distance Company, Makati City OJT at CallServ Department
Preparation of marketing materials for distribution
Computation of sales commission for the calling stations Jun 1996 to May 1998 McDonalds, Manila
Service Crew/ Crew Chief
Education 1998 to 2001 St. Joseph’s College, Quezon City Bachelor of Science in Computer Management
1995 to 1998 University of Santo Tomas, Manila
Bachelor of Science in Electrical Engineering
1991 to 1995 University of Santo Tomas, Manila
High School
1985 to 1991 St. Joseph’s College, Quezon City
Elementary
Personal Data
Age: 42 Date of Birth: February 28, 1978
Place of Birth: Atimonan, Quezon Civil Status: Single Religion: Roman Catholic
Residence: 16 Arthur St. Kingsville Executive Village, Antipolo City, Rizal, Philippines 1870
Personal References
Available upon request