CAREER OBJECTIVE
PUNEET SAINI
To implement my learning experience of research in a reputed
Senior Fraud Analyst organization and understand the business and functional aspects at
the same time to contribute towards the success of the organisation.
***************@*****.***
EXPERIENCE
Quatrro Processing Services Private Limited.
B-83 Subhash Park Extn. Senior Fraud Analyst
Rajapuri Road, Uttam nagar 22 Jan 2016 - 10 Apr 2018
New Delhi - 110059 Analyzing raw data .
Processing dispute and chargeback on fraud claims by validating
chargeback guidelines.
Researching and identifying the chargeback issues/rejections and
resubmission.
TECHNICAL SKILLS Working on Claims, Losses and Deny as per the company policies.
Handling confidential information in accordance with private policies.
Operating System : Windows. Basic
Fareportal India Private Limited
MS office and Internet. Chargeback
Executive (E2)
tools. Amadeus & Sabre.
29 May 2018 - Till Present.
Working on bank transfer and matching variance through the bank
statement.
Maintain severe adherence to local and international chargeback
official procedure.
Confer with clients to determine their complaints regarding
unauthorized credit card transactions.
Efficiently research and present proof to authenticate transactions.
Resolve issues related to the air bookings like creating new booking .
PERSONAL STRENGTHS Assign seats and baggage ancillary as per passenger request and all
services under the process.
Strong communication,
interpersonal,learning & working in
team, ability to manage stress,time &
people effectively.
Willingness to learn new things.
EDUCATION
Positive thinker .
Flexibility and Adaptability to work in
Delhi University.
any environment.
Leadership Quality. B A(P)
Sincere & Hardworking. 51%
2015
Govt. Boys Senior Secondary School.
Arts
67%
2012
Sanjeevani Public School.
10
60%
2010
PERSONAL PROFILE
Date of Birth : 17/07/1994
Marital Status : Single
Nationality : Indian
Known Languages : English,Hindi .
Hobby : Playing Cricket. Watching Movies. Travelling.
PUNEET SAINI