RISHABH FAUZDAR
CONTACT
*******.*******@*****.***
**/** * */* West Arjun Nagar,
Agra-28200
SKILLS
Situation Handling
Adhering and listening ability
Leadership Skills
Resolving issues related to
guests and team.
Keen observer
August,
2015 -
August,
2018
August,
2018 -
March,
2020
2009
2011
OBJECTIVE
To have a healthy growth in my career and to secure a better position in the organization by utilizing my knowledge, attitude and technical skills towards the achievement of the organization's objective and to have a promising future in the hospitality industry. EXPERIENCE
Oberoi hotels and resorts
Assistant
Worked with THE OBEROI AMARVILAS (Oberoi
Hotels & Resorts), Agra from 01st August 2015-
18th March 2020.
• Successfully cleared SUPERVISOR
DEVELOPMENT PROGRAMME with the
company.
• Worked in all the various outlets of Food
and beverage service for almost four and half
years.
• Performed Supervisory role for almost two
years in assisting various outlets.
Oberoi hotels and resorts
Supervisor
• Executing day to day shift operation on
daily basis.
• Handling guest queries and timely follow
up.
• Creating the environment for the
personalized service.
• Knowledge of MICROS.
• Responsible for Store requisition of Food
and Beverage Department.
• Responsible for maintaining the net
promoter score of the restaurants.
• Customer retaining and customer
satisfaction.
• Imparting training classes for the team
members, in terms of Practical and theoretical
aspects.
• Inventory of CGS.
EDUCATION
St. George's College
H. Sec(X)
79%
St. George's College
Sr. Sec(XII)
62%
2015 Institute of hotel management, Jaipur
Bachelor of Science in Hospitality and Hotel
Administration
75%
PROJECTS
Butler
Assigned as a butler twice to Mr Jefferey Bezos (Founder and CEO, Amazon) on his trip to India.
Butler
Assigned as a butler to Mr Jerry Inzerrilo ( CEO of Diriyah Gate Development Authority)
ACHIEVEMENTS & AWARDS
Awarded as STAR OF THE MONTH for the month of June, 2015. Awarded as STAR OF THE QUARTER for the financial year 2015-16. Awarded as PRIDE OF THE OBEROI AMARVILAS as a 2ND runner- up for the financial year 2016-17.
ADDITIONAL INFORMATION
Proactive and Enthusiastic
Initiator
Quick Learner
Strong on Follow-ups
Hard Working
Meet Deadlines
Self driven