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Engineer Customer Service

Location:
New Delhi, Delhi, India
Posted:
September 25, 2020

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Resume:

NAGARAJU NAKKA

H.NO.**-** SAI NAGAR *nd LINE,BHAGAT SINGH NAGAR,YANAMALAKUDURU,VIJAIAYAWA-520007(A.P.)

Contact:+917*********; Email:************@*****.*** Date of Birth: 22thSeptember1994

OBJECTIVE

Seeking a position utilize my skills and abilities in an Industry that offers professional growth while being resourceful.

PROFESSIONAL SYNOPSIS

Qualified BACHELOR OF TECHNOLOGY in Electrical and Electronics Engineering from Lingaya’s Institute of Management and Technology affiliated from Jawaharlal Nehru Technological University,Kakinada with experience of 3year in Marketing Execution across Procedures&Policies,ERPSSAP9.0.

Currently spearheading as a Jr.Engineer-Order Execution with M/s.Vijai Electricals Limited, Haridwar.

Proficient in swiftly ramping up the project with competent cross functional skills and ensuring on time deliverables with in pre-set cost/time parameters. Well versed In creating, developing & executing innovative Government Projects as well as Private Project’s strategies together with designing, consolidating & improving organizational processes.Multitasking credentials with excellent planning, execution, monitoring and problem solving skills, as well as the ability to handle multiple tasks in high-pressure environments and under tight deadlines.

Core Competencies

Organizational and Planning skills

Communication Skills

Correspondence Skills

Information Gathering & Management

Customer Service

Problem Solving

Attention to Detail

Stress Tolerance

Interface Management

Team Management

Execution Skills

Cross Functional Cord.

Decision Making Skills

Customer Service Skills

Data Management

Networking/IntelligenceSkills

Proposals,Pre-qualification

Negotiation Skills

PROFESSIONALEXPERIENCE

M/s.VijaiElectricalsLimited

Since Aug 2017

Jr.Engineer in Order Execution

Responsible for Order Management activities i.e .,

Developing & Implement Strategy, OrderExecution, DrawingApprovals, Getting Inspection done

with out any discrepancy, follow up delivery of goods with in stipulated time, providing after sales service

with support serving team. Accountable for Drawings approvals from customer as per technical

specification mentioned in PO. Efficiently working for well execution of government projects as well as big

private player’s projects i.e. M/s.JVVNL, AVVNL, UHBVN, DHBVN, APESPDCL,M/s.PowerGrid, M/s.NTPC, M/s.DVVNL,M/s.Godrej&BoyceMfg.Co.Ltd.M/s.TATAProjectLtd,M/s.TATAPowerDelhiDistributionLtd.,M/s.BSESRajdhani,M/s.PuVVNL,M/s.JBVNL,M/s.JKPDD,M/s.KECInternationalLtdetc.,

Skillfully converting all Plans i.e.Monthly Dispatch Plans into execution for achieving targets & working capital strong. Maintaining all Documents through maintaining project analyzer statements of Customers orders(i.e.Projected vs Actual or Target vs Shortfalls).Verifying & rectifying all lapses on time through Projects analyzer statements. Gathering delivery schedules offinancial statements and reviews on a weekly or monthly basis system. Preparing Day Wise dispatch plan as per received Purchase orders & customer urgency.

ProjectUndertaken(Professional):

PROJECTTITLE:Rural Electrification works of Dhenkanal/Nuapada/Bargarh districtin Odisha state under

DDUGJY-12th Plan

I.Client: National Thermal Power Corporation Limited(NTPC).

PROJECT TITLE :Rural Electrification work in Odisha state under DDUGJY-12thPlan

I.Client: Power Grid Corporation of India Limited(PGCIL)

PROJECT TITLE: Rural Electrificationwork under-12thPlan DDUGJY (As per SAUBHAGYA SCHEME)

I.Client:Power Grid Corporation of India Limited(PGCIL).

EDUCATIONAL CREDENTIALS

Bachelor of Technology in Electrical & Electronics Engineering,2017

Lingaya’s Institute of Management and Technology, Vijayawada Jawaharlal Nehru Technological University, Kakinada, 59.39%

XII,2012

Triveni Jr. College,Vijayawada,Board of Intermidiate,61.7%

X,2010

Vijaya High School, Vijayawada, S.S.E.Board,82%

Known Languages

Telugu, English & Hindi

Technical Skills

ERP9.0(SSAP),MSOffice,MicrosoftWindows,MicrosofOutlookExpressandInternetApplication

Project Under taken(Academics)

Under Ground Cable Fault Distance Locater with Voice Alert and Message Alert.

Trainings Undergone

Completed 4 weeks industrial training at“ RASHITRIYA ISPAT NIGAM LIMITED,VISHAKAPATNAM ”.

NAGARAJU NAKKA



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