Product Manager for Solution and Services
Resume:
Micaela Anya Maloto
Metro Manila,
***********@*****.***
Skills & Competencies
Over seven years’ experience in corporate sales specifically in the telecommunications industry. Highly skilled in market and competitor analysis and account development. With special interest and educational background in Marketing. Very good interpersonal skills with people from across different levels in the organization and from various cultures; very good communication skills. Highly result- oriented and a good team player but comfortable working independently just the same. Training and Awards
Huawei Future Star Awardee 2015
Huawei Annual Sales MVP Awardee 2017
Huawei SPARK Ambassador 2018
Training for Service Solutions Sales, 2018 May 21-25, Dongguan, China Work Experience
HUAWEI TECHNOLOGIES PHILIPPINES, INC., TAGUIG, METRO MANILA Service Product Manager, May 2014 – Present
Service Account Development - Key responsibility is the development and expansion of a strong customer base for wireless service solutions for Globe Telecom Account, exploring opportunities and anticipating customer requirements to meet personal sales target and contribute to the team
Project Management Support - Another key responsibility is the precise alignment of the Purchase Order issuance to support the project rollout plan, requiring budget alignment with the customer and close monitoring of customer PO process Customer Engagement - Drive constant customer engagement programs to anticipate new requirements, identify pain points, and monitor changes in existing programs to meet commercial requirements with the project rollout timeline. Solution Selling - Identify customer pain points and lead cross-functional teams to design targeted wireless service solutions covering Telecom Works, RF Planning & Optimization, Network Performance Management, and Customer Experience Management. Relationship Management - Maintain, develop and expand relationships with key persons across different departments of assigned account (Globe Network Technical Group, Governance and Procurement) as well as within the same organization Pricing Strategy - Utilize market data and competitor analysis to drive and create pricing strategies to ensure competitiveness; measurable risks are identified and profitability objectives are met.
1CONNECT INTERNATIONAL, INC., MAKATI, METRO MANILA Account Manager, Oct 2010 – Oct 2013
Pre-Sales - Explore selling opportunities and offer solutions (IBS Passive and Active Components, Planning, Installation, Optimization Services) aligned with the clients’ requirements.Coordinate with suppliers and/or management for technical clarification meetings to formulate strategies for the best offer in terms of technical and commercial positioning.
Project Management - Supervise and closely work with the project team to deliver and meet project milestones within schedule and in accordance with the Service Level Agreement.Manage/supervise requisitions, manufacturing and delivery of ordered equipment to meet delivery commitment.
Post-Sales - Manage the closing and billing of delivered solutions; resolve billing requirement issues and coordinate among different departments to settle the issues.Negotiate for approval of additional charges for expenses incurred in excess of Scope of Work. Leadership Skills - Manage, lead and supervise a team of 4-5 engineers in the implementation of projects as a proxy Project Manager in parallel to the role of Account Manager. Client Relations - Establish and maintain effective relationships with client; selling and interacting at different levels of the organization and ensuring customer satisfaction. TEAM PINEDA-CHUA PROPERTY COMPANY LTD., ILOILO CITY, ILOILO Marketing Associate (On-the-Job Training), Nov 2008 – Mar 2009 Education
CENTRAL PHILIPPINE UNIVERSITY, ILOILO CITY
Bachelor of Science in Commerce, Mar 2009
Major in Marketing
Member: Junior Marketers Association
ASSUMPTION ILOILO, ILOILO
High School Diploma, Mar 2004
Co-curricular Activities
41st National Marketing Conference 2010; Marketing in Hyperspeed; Participant, June 2010 Junior Marketers’ Association; Member, 2004-2009
Personal Background
Born on 08 February 1987 in Iloilo City. Interests include current events, scuba diving and travel. Enjoys baking, gardening and interior design blogs. Fluent in English, Filipino and Ilonggo.
References
Ian Paolo Carabbacan
Product Marketing Manager – Wireline Data
Globe Telecom Inc.
Ng Shyue Chong (Hippo Ng)
Technical Director – Network Rollout Operations, Globe Wireless Expansion Huawei International, Pte. Ltd.
Rannilo Asi, Jr.
Account Manager – Wireless Solution and Sales
Huawei Technologies Phils., Inc.
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