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Manager Customer Service

Location:
Alcona, ON, Canada
Posted:
September 24, 2020

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Resume:

HIGHLIGHTS OF QUALIFICATION

Bachelor of Business Administration- Human Resources

Proficient computer skills: MS Word, Excel, PowerPoint, Internet Research

Strong keyboard skills

Work well independently and in a team environment

Strong Interpersonal and communication skills

Extremely respectful of confidentiality policies and procedures

Skilled in prioritizing, managing, and multi tasking

Flexible to work any required hours and travel for work when required

EDUCATION

Bachelor of Business Administration Degree, Nipissing University, North Bay, ON 2016-2020

Human Resource Management

Diploma, Nantyr Shores Secondary School, Innisfil, ON 2012-2016

Obtained an Ontario Secondary School Diploma

RELATED EMPLOYMENT EXPERIENCE

Human Resource Generalist

Dufferin Peel Catholic District School Board, Mississauga, ON 2019-2020

Managing Employee Appraisals

Main Customer Service contact for any issues that arose.

Assisted in Training Events, signing people up for sessions and setting up company events

Communication with teachers, principals and lawyers

Assisted in Interview processes for new applicants

Maintain confidentiality of records relating to clients and their personal information

Maintained a positive attitude towards clients and colleagues

Assisted in Managing employee leaves and retirements

Helped deal with the incentive bonuses given within the organization

Organizing and Shredding of files based on importance.

Proficient in PD Place, IPPS and Trillium

Field Worker/ Data Management

Tham Survey Limited, Vaughn, ON 2016-2018

Organization of Files and invoices

Restructured the data management database as well as implementing new data management techniques into the workplace.

Worked with advanced robotic technology involving geomatics

ADDISTIONAL EMPLOYEMENT EXPERIENCE

Skip the Dishes Courier

North Bay, Barrie, ON 2017-Present

Worked Independently and sufficiently

Delivered food to customers in a proficient manner

Trained though online technology

Cashier

Shell Canada, Cookstown, ON 2014-2016

Cleaned and Maintained building and land

Dealt with customers of all race, colour and religion

Ordered Products and Gasoline when necessary

Proficient in closing and opening store

Training of employees

Lead Hand

Toronto International Trap and Skeet, Cookstown, ON 2012-2016

Maintained Skeet and Trap Fields

Managed employees and what their duties are

Scorekeeper for professional shooting events

Cleaned Machines

Lifted and moved heavy objects daily

VOLUNTEER EXPERIENCE

Lefroy Summer Experience, Lefroy, ON 2013

Watched over children

Set up icebreaker games, Crafts and other activities for the children

Evaluated daily on my performance from manager

Relay for Life, Innisfil, ON 2014

Set up games and events

Clean and maintained event area

Responsibility of making sure children are safe and where they are supposed to be

Pan American Games, Cookstown, ON 2015

Cleaned and Maintained fields

Loaded Trap and Skeet machines

REFERENCES

References will be given upon request

ALEX BLOUIN

19 King Street South, Cookstown, ON, LOL 1L0

adgd4k@r.postjobfree.com

705-***-****



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