Manager Customer Service
Resume:
HIGHLIGHTS OF QUALIFICATION
Bachelor of Business Administration- Human Resources
Proficient computer skills: MS Word, Excel, PowerPoint, Internet Research
Strong keyboard skills
Work well independently and in a team environment
Strong Interpersonal and communication skills
Extremely respectful of confidentiality policies and procedures
Skilled in prioritizing, managing, and multi tasking
Flexible to work any required hours and travel for work when required
EDUCATION
Bachelor of Business Administration Degree, Nipissing University, North Bay, ON 2016-2020
Human Resource Management
Diploma, Nantyr Shores Secondary School, Innisfil, ON 2012-2016
Obtained an Ontario Secondary School Diploma
RELATED EMPLOYMENT EXPERIENCE
Human Resource Generalist
Dufferin Peel Catholic District School Board, Mississauga, ON 2019-2020
Managing Employee Appraisals
Main Customer Service contact for any issues that arose.
Assisted in Training Events, signing people up for sessions and setting up company events
Communication with teachers, principals and lawyers
Assisted in Interview processes for new applicants
Maintain confidentiality of records relating to clients and their personal information
Maintained a positive attitude towards clients and colleagues
Assisted in Managing employee leaves and retirements
Helped deal with the incentive bonuses given within the organization
Organizing and Shredding of files based on importance.
Proficient in PD Place, IPPS and Trillium
Field Worker/ Data Management
Tham Survey Limited, Vaughn, ON 2016-2018
Organization of Files and invoices
Restructured the data management database as well as implementing new data management techniques into the workplace.
Worked with advanced robotic technology involving geomatics
ADDISTIONAL EMPLOYEMENT EXPERIENCE
Skip the Dishes Courier
North Bay, Barrie, ON 2017-Present
Worked Independently and sufficiently
Delivered food to customers in a proficient manner
Trained though online technology
Cashier
Shell Canada, Cookstown, ON 2014-2016
Cleaned and Maintained building and land
Dealt with customers of all race, colour and religion
Ordered Products and Gasoline when necessary
Proficient in closing and opening store
Training of employees
Lead Hand
Toronto International Trap and Skeet, Cookstown, ON 2012-2016
Maintained Skeet and Trap Fields
Managed employees and what their duties are
Scorekeeper for professional shooting events
Cleaned Machines
Lifted and moved heavy objects daily
VOLUNTEER EXPERIENCE
Lefroy Summer Experience, Lefroy, ON 2013
Watched over children
Set up icebreaker games, Crafts and other activities for the children
Evaluated daily on my performance from manager
Relay for Life, Innisfil, ON 2014
Set up games and events
Clean and maintained event area
Responsibility of making sure children are safe and where they are supposed to be
Pan American Games, Cookstown, ON 2015
Cleaned and Maintained fields
Loaded Trap and Skeet machines
REFERENCES
References will be given upon request
ALEX BLOUIN
19 King Street South, Cookstown, ON, LOL 1L0
************@*******.***
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