Sales Customer Service
Resume:
Juana Rodriguez
Houston, TX *****
*********@*****.***
Skills
Proficiency in Microsoft office programs, as well as Google-run Programs
Able to read, write, and speak Spanish
Experience
JULY 2019- PRESENT
Ojos Locos Sports Cantina- Server/Bartender
●Provide customer with excellent service in a responsible manner
●Train new servers in procedures and company policies
●Ensure customers enjoy atmosphere in order for them to return
●Clean and maintain standards provided by ServSafe
JULY 2018-JULY 2019
Ulta Beauty- Salon Guest Coordinator
●Answer client phone calls
●Schedule appointments, as well as reschedule appointments
●Perform salon duties, i.e; wash and fold towels,wash color bowls and clean shampoo bowls
●Occasionally assist retail
JUNE 2017-SEPTEMBER 2017
Waste Management- Accounts Receivable Clerk - Temp
●Process customer payments
●Research lost payments
●Connect customers with customer service,as well as local Waste Management office
●Preform minor website troubleshoots, such as recovering passwords and setting up accounts
OCTOBER 2016- APRIL 2017
Dillards,Inc., Humble,TX - Cosmetic Sales Associate
●Operate Elizabeth Arden, Fashion Fair, and Edge Beauty counter efficiently
●Meet daily sales quotas
●Assist customers with any skincare and cosmetic needs
●Assist customers with services and product, as well as any grievances
●Maintain clean counter
●Handle cash and credit transactions
OCTOBER 2014- OCTOBER 2016
Ulta Beauty, Humble, TX - Beauty Advisor/Lead Cashier
●Greet guests upon entry
●Handle cash and credit transaction
●Maintain clean cash wrap
●Maintain clean store
●Train new associates
●Assist customers with any skincare and cosmetic needs
●Assist customers with services and product, as well as any grievances
●Stock items in store
Education
JUNE 20, 2019- June 26,2020
Aveda Institute of Houston- Shenandoah, Texas- Cosmetology
JUNE 2016- DECEMBER 2016
Lonestar College, Kingwood,TX - AAS Marketing
Currently working on my GPA in order to be able to transfer to get a 4 year degree, with a possible minor in Statistics or Business Management.
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