Customer Service Security Officer
Resume:
Dwayne A. Hicks
Richmond, Virginia23223
adgcus@r.postjobfree.com
804-***-**** Cell
Summary
I am seeking a position that will challenge me and allow me the opportunity to utilize my knowledge, skills, and experience to the best of my ability. I am able interact with people and I have the ability to communicate with people in a respectable way. I may not have the prior qualifications particular that you are looking for but with the experience that I have encountered I believe I am capable of taking on this task. I am also a team player with great leadership skills and I have great computer skills, with a passion to always learn new job requirements to help make the business more successful.
Education
ECPI University – Associates of Science Degree Moorefield Campus January 2020
HenricoHigh School - June 1998
Professional Skills
Strong Communication skills
Professional and courteous attributes
Excellent written and verbal communication skills
Strong research and analytical skills
Detail oriented with excellent interpersonal skills
Ability to interpret rules and regulations
Flexibility to adapt quickly to changes
Dependable and ability to handle multiple tasks simultaneously
Basic Computer/General office equipment skills
Customer Service
Macintosh and PC operating systems
Microsoft Word
Excess access
Power Point
Capable of Solving Computer Issues
Work Experience
Greater Richmond Transit Company Bus Operator March 2016-Current
Transport passengers to and varies locations throughout the city.
Henrico County Public Schools Bus Driver September 2013-March 2016
Operates school bus under Henrico County regulations.
Class B Commercial Driver’s License.
Air Brakes Endorcement.
Standard Parking Driver January 2014-Current
Transports customers from vehicle storage lot to Richmond International Airport terminal.
Integrity Staffing (Amazon) Warehouse worker October 2012-August 2013
Operate varies machinery.
Assist work assignments with problem solving techniques.
Conduct inventory of products.
Organize and maintain productivity.
PEGGS Warehouse worker July 2012-October
Assist with varies clean up duties.
Load and unload trucks.
Operate pallets jacks.
BMG Metal Operator June 2011-Jan 2012
Operated varies machinery within the warehouse.
Assisted with pick-ups and deliveries.
Inventoried supplies daily.
Operated over-head crane.
Operated varies cutting shears.
Kelly’s Services Banking Consultant November 2010-January 2011
Provided customer service for internal, external loan originators, and other personnel.
Quote pricing from rate sheets, assist customers with pricing questions regarding all loan programs.
Vangent Inc. Customer Service Rep. September 2009-February2010
Assisted customers with insurance plan problems.
Enrolled beneficiaries into drug plans.
Cranemasters Trackman July 2008 -December 2008
Serviced, repaired, and maintained railroad tracks.
Provided cleaning duties.
Assisted with reconstruction of railroad.
James River Correctional Center Correctional Officer May 2007-June 2008
Performed inmate counts.
Maintained post log books.
Maintained custody and control of inmates.
Wackenhut Security Officer December 2006-May 2007
Patrolled and maintained areas.
Checked Identification cards.
Wal-Mart Supercenter ISC (Stocker) September 2006-December 2006
Inventoried supplies daily.
Stocked shelves.
Provided clean up.
Riverside Regional Jail Jail Officer May 2005-June 2006
Supervised inmates on a direct supervision setting.
Assisted nurse in passing out medications.
Performed general security duties.
Operations Specialist 2nd Class Petty Officer U.S.Navy May 1999-September 2004
Performed Shipboard Security checks daily.
Carried a 9mm, a 12 gauge shotgun and an M-14.
Checked identification cards, vehicles, and personal belongings of personnel boarding vessels.
Worked with search, and rescue teams
Operated radar, navigation, and communications equipment in ship’s combat information center.
Detected, and tracks ships, planes, and missiles.
Maintained, IFF (identification friend or foe) systems, ECM (electronic countermeasures) equipment, and radiotelephones.
References Available Upon Request
I want to thank you for reviewing my resume I hope you will consider me for this position, as I am excited about working hard and performing duties that I have been trained and dependent upon to do.
Contact this candidate