Security Guard

Erica Stoll

716-***-**** *** */* Fletcher Street Tonawanda, NY 14150

Statement

I am a dedicated, outgoing, and responsible employee who enjoys challenges and maintains a level of professionalism 7 days a week. Education & Certifications

Kenmore East Senior High School

- Graduated doploma

Job Skills

- Working knowledge of Microsoft Outlook Email, MS Word Editor, and Excel Sheets.

- Advanced usage in internet systems: ProWatch, Alarm Systems, BadgeMan

- Demonstrated ability to learn processes and loyalty to employer through solid work record

- Ethical decision making and ability to follow procedures

- Strong follow up and ability to influence others via conversation Security Highlights

- Professionally managed emergency fire rescue for employee experiencing heart failure

- Successfully managed unexpected trespassing at chemical plant and safely apprehended suspect

- Proactively prevented injuries from contractors who had mistakenly accessed electric fence Work Experience Timeline & Summary

G4S Secure Solutions

Security Guard & Desk Sergeant August 2008 to Present

- Team member for security at the Dupont Chemours facility, Geico, and Citigroup facilities

- Provides security report and approval for documentation of minor and major incidents

- Coordinates emergency paperwork and logistics surrounding critical chemical leaks and staff accountability.

- Uses systems to track and monitor activity and maintains accurate record keeping of events

- Successfully transitioned team procedures to include vehicle and bag inspections

- Understands the risk of workplace violence and proper legal methods to protect employees McDonald’s Corporation

Prep Associate and Cleaner November 2005 to March 2008

- Creates and maintains cleaning methods for franchise cleanliness and regulator code inspection

- Assists and resolves management with customer complaints and prepares inventory for sale

- Provides a high level of service in a fast paced environment to meet customer needs

- Promotion due to merit and accepted more responsibility as a result DVS Group

Cleaning Associate April 2007 to April 2008

- Independently works through complex cleaning schematics for different office buildings

- Accountable for a high level of service and attention to detail during the cleaning, prep, and review processes

- Trains junior staff members and helps management lead the team during busy seasons

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