Date of birth: 19th June 1971
To obtain a challenging position of strategic importance in an environment where my acquired experience and skills can contribute towards organizational goals and objectives while continuously honouring my skill sets to ensure that I can add value to the team .
May 2007 – Dec 2013
Manager – Domestic Ticketing
Mercury Travels Pvt. Ltd. (IATA Approved)
Managing corporates relationships, heading the domestic counter .
Managing Domestic Air / Rail / Road Travel Arrangements for Key Strategic accounts .
Identifying opportunities aimed towards scaling up business from the existing corporate clients
Proposing & Finalising Tour Packages based on customers requirements
Worked on Galileo for bookings
Leading, mentoring & monitoring the performance of the team to ensure efficiency in process operations and meeting of individual & group targets.
June 2000 – May 2007
Coronation Travels Pvt. Ltd. (IATA Approved)
Managing Domestic Travel arrangements for Grade A customers of the company.
Handling operational activities
Work closely with external stakeholders and manage expectations which are mutually beneficial to both them and Coronation
Managing day-to-day relationships with clients and developing a deep understanding of their requirements and long-term business strategies
Bachelor in Education via correspondence from Utkal University in 2004
Post Graduation Diploma in Travel and Tourism
6 months computer course from Uptron – ACL
1993-1995 – M.Sc specializing in Zoology from Dharampeth Science College, Nagpur
1990-1993 – B.Sc specializing in Bio-Science from Lady Amritbai Daga College, Nagpur
1988-1990 – H.S.C. (C.B.S.E) Kendriya Vidyalaya, Durgapur
1979-1988 – I.C.S.E. from Carmel Convent School, Durgapur.
Well versed with MS Office, Windows 98/ 2000/ ME/ XP/ Vista.
References can be provided on request.