adminstrator.call centre agent, code 10 driver
Resume:
MOSES NCUBE
Curriculum vitae
PRIVATE
Dear Reader
Moses Ncube is my full name. I am known as Mose.
I have been working as an UBER driver for over 3 years and I enjoy being of service to customers as well as enjoy driving them around. When I worked for the Government and at the Call Centre, I learnt to work with different clients and how to easily interact with them. Being a driver for over 3 years, I am now familiar with all of Gauteng.
I am a “vibey”, open-minded, flexible person; my friends describe me as a good listener. I am self-managed, I take pride in any work I do, and I am reliable, time conscious with great organizational skills.
I can work independently, but also work very well in a team. I am a very adaptable fast learner and people tend to like me easily. I am ready to take on this challenge.
Let me know if you want to meet me and discuss my future! Kind Regards
Moses Ncube 074-***-****
*********@*****.***
1.
PERSONAL
INFORMATION
Surname:
Ncube
Full Names:
Moses
Address:
42 Nicola Flat
Cnr Justice Mohamed & Johnston Street Pretoria
Gender:
Male
ID Number:
Email Addresses:
*********@*****.***
Telephone Numbers:
Date of Birth:
17 February 1987
Nationality:
South African
Driver’s License:
Yes (code 10)
Own Car:
No
PDP
Yes
2.
SECONDARY
EDUCATION
School:
Olympus Educational Institute
Certificate:
Matric
Subjects:
2002
English Zulu Accounting Economics
Business Economics
3.
TERTIARY
EDUCATION
Institution:
Damelin Business School - 2003
Certificate:
Certificate in Accounting and End User Computer
Subjects:
Accounting, Business Economics and End User Computers
Institution:
University of Pretoria (1 month – 2014)
Certificate:
Public Sector Procurement and Tendering
4.
OTHER EDUCATION
Name of Course:
Oracle eBusiness Suite
Presented by:
New Dawn Prophesy Business Solutions
Name of Course:
Provisional Admin Clerk Internship
Presented by:
Department of Land Affairs
Training on:
Process Payment, Logis Data Capturing, Identity irregularities
Client liaison, Query handling and filing
Length:
1 year
6.
WORK EXPERIENCE
Company:
UBER - October 2015 - Current
Position:
Driver
Company:
Fusion Outsourcing - October 2012 to 2015
Position:
Call Centre Agent
Nature of Employment:
Duties:
Inbound & Outbound call handling Customer Service / Client liaison
Call-backs
Company:
EDCON Financial Services – September 2011 to September 2012
Position:
Call Centre Agent
Nature of Employment:
Duties:
Opening of new accounts Data Capturing
Customer Service
Up-selling Collections
Company:
Pet Cliff Trading Solutions – April 2010 to August 2011
Position:
Driver & Admin
Nature of Employment:
Duties:
General Office Admin
Driver duties - Deliveries and collections Dropping / collecting people
General Office Administration Petty Cash Management
Company:
South African Social Security Services – February 2007 to March 2010
Position:
Admin Clerk
Nature of Employment:
Duties:
Inbound & Outbound call handling Data Capturing
Payment capturing & processing Bank Statement reconciliation Client liaison
Balance Sheet Management
Petty Cash Management Filing
Company:
Department of Land Affairs – June 2004 to January 2007
Position:
Internship then Admin Clerk
Nature of Employment:
Duties:
Inbound & Outbound call handling Payment Capturing
Customer Service Identity Irregularities
Filing
8.
SKILLS
9.
REFERENCES
Name and Position:
Mr Donald Sinugu – UBER car owner
Contact Details:
Name and Position:
Mr
John
Maloka – Line Manager
Company:
EDCON Financial Services – September 2011 to September 2012
Contact Details:
011
498
8182
Name and Position:
Mr Tebogo Moncho – Assistant Manager
Company:
Department of Land Affairs – June 2004 to January 2007
Contact Details:
Institution:
Certificate:
Institution:
CS Holdings – July – Aug 2004
Certificate:
Computer Orientation
Modules
Group Wise 6
Microsoft Excel ’97 level 1
SKILL
NAME
MONTHS EXPERIENCE
LAST USED
LEVEL (1 –
BEGINNER; 5 – EXPERT)
Computer Literacy
MS Word, MS Excel, MS Outlook, MS PowerPoint, CRS, Oracle, Siebel, AS400, LOGIS, Internet Explorer, Chrome
>3
Current
3
Financial
Petty Cash management, Balance Sheet Management, Payment Capturing &
Processing, Bank Statement Reconciliation
>5
2010
5
Name and Position:
Mr Petros Chapasuka
Company:
Pet Cliff Trading Solutions – April 2010 to August 2011
Contact Details:
Name and Position:
Miss Motshidisi Mogari - Manager
Company:
South African Social Security Services – February 2007 to March 2010
Contact Details:
Contact this candidate