Customer Service Mental Health
Resume:
Mal Bichiok
Omaha, NE *****
********@*****.***
Authorized to work in the US for any employer
LockBox Storage
Property Manager
● responsible for leasing units, collecting payments,keeping a clean and organized facility, marketing and sales, collections, light janitorial work, and more.
● Reports any unusual activity within the building with an incident report, or if needed to call the police.
● Professional Communication at all times with Residents, vendors, coworkers and Management. Werner Enterprises
Corporal Armed Security Officer
May 20th 2019-Present
● Patrols and monitors the main office complex and all outlying properties near Corporate HQ.
● Examines doors, windows, and gates to determine that they are secure.
● Warns violators of rule infractions such as loitering, smoking, and missing employee badge, and documents the incident.
● Watches for and reports irregularities, such as fire hazards, leaking pipes, and security doors left unlocked.
● Inspects security equipment to ascertain if tampering has occurred.
● Observes departing personnel to guard against theft of company property.
● Sounds alarm or calls police/fire/rescue by telephone in case of fire or presence of unauthorized personnel.
● May record data, such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.
● May regulate vehicle and pedestrian traffic at main office parking areas.
● Escorts and assists employees, escorts terminated employees from the building, and checks the identification of building visitors during non-working hours and working hours.
● Performs other related duties as assigned by supervisory personnel. Mental Health Case Assistant
Salvation Army-Omaha,NE April 2019-May 20th 2019
• Count and add new medications to MORs when needed.
• Observe medications being taken by participants and complete appropriate documentation.
• Complete check of unit (sharps, doors locked, etc.) and participants’ whereabouts at beginning, end and throughout shift (hourly). Document findings in the appropriate setting. Line Service Technician
TRUMAN ARNOLD COMPANIES - Omaha, NE July 2018 to April 2019
• Prompt, accurate and safe movement of passengers, pilots, aircraft and other vehicles • Marshal aircraft, including proper placement of chocks and cones
• Greet passengers, pilots and crew
• Wing walking
• Handle aviation fuels, including maintaining quality control of fuel through various procedures and completing applicable paperwork
• Shuttle passengers and pilots safely to the airline terminal or nearby hotels Mold Technician/ Tubing Extruder
RDI Corporation - Omaha, NE February 2017 to Present Mold Technician/ Tubing extruder
Setup/operate extrusion line
Add material to hoppers,check settings on machines Reel extruded products into rolls or specified lengths and weights Completes daily production reports Q.C checks and tags on material Security Guard
Allied Universal - Omaha, NE May 2016 to July 2016(Temporarily)
• Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.
• Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. • Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
• Controls access to client site or facility through the admittance process
• Patrols assigned site on foot or in vehicle checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Customer Service Crew Member
Lil Caesars Omaha,Ne 2015 to 2016
• Provide customers with a quick and accurate service and show sensitivity to their individual needs. Serves customers according to the Ten Customer Service Standards, the Five Priority Guidelines, the Remedy Process, and the telephone and front counter procedures.
• Prepares high quality products consistently by following Little Caesars recipes, specifications and procedures as described in the STARS materials and as shown on the station job helpers. Cashier/Customer Service Manager
Party City 2014 to 2015
• Ensure proper operations in the store.
• Provide change for cashiers, prepare cash registers and perform register audits.
• Train employees.
Delivers exceptional customer service through personal contact with customers Interacts with and assists customers Answers the telephone and rings on register Processes balloon orders Handles Personalization Studio orders Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise.
Education
Associate in Criminal Justice
Iowa Western Community College - Council Bluffs, IA August 2018 to May 16th 2020
High School Diploma
Omaha Northwest High School(2016)
Skills
● Active Listening
● Communication
● Computer Skills
● Customer Service
● Interpersonal Skills
● Leadership
● Management Skills
● Problem-Solving
● Time Management
● Transferable Skills
● property management
● Leasing
● Management
Contact this candidate