Customer Service Office

Joseph Roland G. Masangcay

Blk ** Lot * Sunflower Street Sorreento Townhomes 1

Panapaan 4 Bacoor Cavite

Mobile Number : +63-997-*******/ +63-918-*******

Email Address: *********************@*****.***

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CAREER OBJECTIVE:

To contribute to your organization's success through the use of exceptional customer service, managerial etc To have a career with a long term commitment .

SUMMARY OF QUALIFICATIONS:

Explore my full potential and skills while making a significant contribution to the success of the company. Committed to addressing customer concern with speed, accuracy and professionalism. Verbal Communication, Phone Skills, Customer Service, PC Proficiency, System Administration. Possess a high degree of professionalism, customer focus, and attention to detail. Manage daily office operations, resolve problems, and create and implement organizational projects and systems.

Exceptional written and interpersonal skills and the ability to relate to individuals at all levels, within and outside of the organization. Strong critical-thinking capabilities. Proficient using current business software and tools including Microsoft Office. PERSONAL DATA:

Date of Birth : February 9, 1972

Place of Birth : Manila

Civil Status : Single

Sex/Height/Weight : Male/6’5’’/ 245Lbs

Religion/citizenship : Catholic/ Filipino

Contact Person : Mary Vienne V. Valle / 090*-******* EDUCATIONAL BACKGROUND:

1992 – 1996 : NATIONAL COLLEGE OF BUSINESS AND ARTS BACHELOR OF SCIENCE MAJOR IN MANAGEMENT

1990 – 1992 : STI COMPUTER COLLEGE, MANDALUYONG CITY Computer Software Application

1986 – 1990 : DON BOSCO TECHNICAL INSTITUTE, Makati City Secondary Education

1980 – 1986 : DON BOSCO TECHNICAL INSTITUTE, Makati City Elementary

PROFESSIONAL EXPERIENCE:

MASANGCAY LAW OFFICE

Position: Legal Book Keeper

Job Description: Assisting my Father in filing and organizing legal documents (Day Job) May 1996 – December 2000

MUSICIAN – FREELANCE

Job Description: Guitarist, Bassist, Drummer, Pianist Professional Musician – Worked abroad

1996 – Present

AMIGA RESTAURANT, MAKATI CITY

Restaurant Owner

2000 - 2005

MVGV ENTERTAINMENT PRODUCTION

Position: Musical Director / Arranger / Sound System and Lights Supplier /Provider Production Manager

2006 – Present

MUSIC TEACHER (FREELANCE)

Drums, Guitar, Bass and Piano

1995-Present

I hereby certified that the above information is true and correct given to the best of my knowledge and belief. Joseph Roland G. Masangcay

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