Business Analysis, Data Analytics

SUSAN OFEIMUN

070******** **************@*****.*** www.linkedin.com/in/susan-ofeimun

*, *** ********, ***** ********** Teaching Hospital, Surulere Lagos. SUMMARY

An innovative and result-driven Analyst, with over 3 years’ experience in strategic business improvement, market intelligence, financial analysis, and capacity development in Management Consulting, Information Technology, Oil/Gas, Non-profit, and Agro industries; while deploying a strong knack for pushing boundaries and achieving the triple-bottom-line (people, planet and profit). EXPERIENCE

Business Development Manager

Eazzy Eats – Citi Digital Tech Ltd August 2020 – Present Ikeja, Lagos

Manage analytics, design process flows and visualize data with charts and graphs.

Work with customers to ensure technology service delivery and issue resolution.

Conduct insightful, ad hoc analyses to investigate on-going or one-time operational issues.

Maintain user confidence and protect operations by keeping information confidential.

Work with teams to develop strategies to improve business, product and service delivery.

Monitor project progress by tracking activity.

Business Analyst

Ciuci Consulting June 2019 – July 2020 Ikoyi, Lagos

Co-led the market research project to assess the organic agriculture value chain and identified over 5 business opportunities for a new company focused in the agriculture and personal care industries.

Collaborated with teams to develop an energy model and recommended 19% cost-savings on a 24-hour power generation plan for a renowned specialist hospital; and developed project financial models to incorporate industry conditions, operating dynamics of companies and projects.

Worked with teams to conduct assessments in several industries; market study for a leading company’s portfolio of products in the FMCG industry; human resource assessment for a state-owned health insurance scheme; primary research analytics on retail bank customers’ preferences.

Collaborated with the team to conduct a business review and developed a best practice report for a leading firm in the agro-allied and manufacturing sectors. The team identified gaps, recommended over 10 business improvement areas and developed a restructuring strategy for sustainability.

Worked in teams to develop training documents and organize several business mentoring programs held in Lagos and London; developed articles on sustainable business framework and the impact analysis of COVID-19 on key industries in Nigeria which are published in a leading Newspaper.

Implemented the knowledge management plan that secures all documents in a centralized cloud repository system, to boost work efficiency and improve real-time collaboration with virtual teams. Business Intelligence Analyst

Blossom Enterprise May 2018 – February 2019 Yaba, Lagos

Optimised customer identification by 30% and improved product distribution volume from 11 to 32 outlets through strategic marketing and recurring sales in 3 months.

Conducted analysis for marketing, sales, customer, distribution and logistics operations to enhance business performance.

Forecasted future trends and oriented strategies to support time-based decisions and targets.

Identified and acquired new business clients utilizing internal leads, network and referrals. Operations Associate and STEM Trainer

WAAW Foundation Aug 2017 – May 2018 Ikeja Lagos

Boosted brand awareness by 11% through digital marketing in 3 months.

Strategically engaged with stakeholders locally and internationally, including Andela and Oracle.

Increased training revenue by 35% through marketing paid training programs.

Developed 5 cost-effective training materials and curricular using locally available materials.

Planned and facilitated over 10 Science Technology Engineering and Mathematics (STEM) training programs and coding workshops; impacting over 250 students, graduates and teachers.

Travelled within Nigeria and Rwanda, facilitating train-the-trainer and new beneficiary classes.

Effectively participated in grant, proposal and report writing. INTERNSHIP AND VOLUNTARY SERVICES

Data Analyst Virdash April 2020 – Present Remote

Worked in teams to gather, clean and wrangle COVID-19 data from Github using Python and analyse the data using Tableau, to obtain insights on the confirmed cases, deaths and recoveries across African countries and regions.

STEM Lead Trainer WAAW Foundation Aug 2015 – July 2017 Ikeja Lagos

Led a team of 12 volunteers to plan and facilitate over 20 STEM training programs and coding workshops; impacting over 350 students and teachers.

Travelled within Nigeria facilitating train-the-trainer and new beneficiary STEM camps. Production Operator and Supply Chain Management Intern Addax Petroleum Nigeria Ltd Oct 2014 – Feb 2015 VI, Lagos

Developed quotation analysis using Microsoft Excel for production items to be procured.

Assisted in preparing purchase request and coordinated bids using Proactis software.

Participated in regular meetings to report purchase and oil production status.

Performed regular checks at Izombe crude oil flow station (OML 124) and daily routine activities (meter recording, leak checks, change over and update records).

Conducted basic sediment and water (BS&W) tests for laboratory analysis.

Conducted instrumentation maintenance, inspection, replacement and calibration activities. EDUCATION

B.Eng. Chemical Engineering - Second Class Upper Division GPA 4.27 / 5.0 University of Benin (2015) TECHNOLOGIES

Power BI Tableau Excel PowerPoint Zoho Suite Google Suite STRENGTHS AND EXPERTISE

Business Writing Project Management Data Analytics Financial Modelling

Strategic Planning Research Analysis Capacity Development Client Engagement

Team Building Attention to Details Adaptability Continuous Learning CERTIFICATIONS AND COURSES

Project Management Training: ASET Nigeria – Oct 2016.

Corporate Sustainability Management: CENGSSUD Sustainability Centre – Oct 2018.

Advanced Microsoft Power BI – LinkedIn Learning – Feb 2019.

Tableau 10 For Data Scientists – LinkedIn Learning – Feb 2019.

Business Analytics (Prescriptive) – LinkedIn Learning – Jan 2019. AWARDS

2018 Alternate Mandela Washington Fellow.

2016 First runner up, African Union Delegate for 2016 Girls20 Summit.

2011-2015 Agbami/Chevron Undergraduate Scholarship Award.

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