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Sap SD and MM

Sunnyvale, CA
September 22, 2020

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Sweta Telkar Email:

Mobile no. : 408-***-****


Senior SAP SD, MM and LE consultant with 12 years of experience with a proven track record of leadership skills

Worked on 2 full life cycle implementation projects using ASAP methodology Expert knowledge on Order to Cash (SD) and Procure to Pay (MM/SRM) business processes and integration with SM/CS, PS, FI, Payroll, CATS, TWM modules

Experience in data cleansing, data conversion using tools like Winshuttle, LSMW, BDC and interfaces like EDI/Idocs and RFC

Lead and spare headed implementation of SAP Concur and conduct business review quarterly to make business improvement to drive cost savings

With a proven record and core strengths of Requirement analysis, Solution design, implementation and support Quick learner of technologies and very adaptive to the new process and business changes Possess knowledge of Solman, BPA/BPMon, Charm and ticketing tools like Service now, BMC Remedy, HP Quality Centre

Complete knowledge of solution delivery life cycle In-depth understanding and practicing of Incident management, change management and problem management Certified trainer (Delivering training and working with business to implement best practices) Collaborative capabilities with other parts of business such as sales to respond to RFPs to win contracts Excellent communication, presentation, time management and interpersonal skills Expertise In:

- SAP OTC and PTP business processes

- SAP Concur (travel and expense management)

- SAP Configuration & testing

- SAP Project implementation and support

- Incident, Change and Release management

- Data Migration

- Documentation and test scripts

SAP Modules, Technologies and Tools


IDocs, Workflow,Fiori, Guided Buying, Solution Manager (BPA/BPMon, ChaRM), SAP Concur (travel and expense),Tableau,Winshuttle

Service now, MS Office Suite, HP Quality centre

BMC Remedy,

Sweta Telkar Résumé Page 1 of 5

Career Snapshot

HCL (2017-2020)

Serco (2015-2017)

Wipro Technologies (2007-2015)

Roles: SAP Design Authority for AsPac (2015 – 2020) SAP Functional Lead (2010-2015)

SAP Functional consultant (2007 – 2010)

Clients: Transfield Services (2012 – 2015)

Sealed Air Corporation (2009 – 2012)

Carestream Health (2008 – 2009)

Eastman Kodak (2007 – 2008)

Professional Experience

Serco 2015-2020

Serco is a provider of public services that operates in six sectors of public service provision: Health, Transport, Justice, Immigration, Defence and Citizen Services.

SAP Design Authority for AsPac

Responsible for the management of Serco AsPac sales, procurement and finance enterprise application, domain architecture and support, including operational stability and integrity of production systems.

Implementation of Guided Buying across different sites in Australia, deliver training and help with change management.

Drive service improvements in OTC space to reduce dependency on IT and quick turn around.

Collaborate with different business units (health, defence, immigration, justice, transport, citizen services) to understand contract specific applications and build interfaces with SAP.

Contributed to Built dashboards for MDs of different business units using Tableau.

Contributed to roll out of Fiori app in AsPac for shopping cart/purchase order approvals.

Spare headed implementation and lead SAP Concur implementation for AsPac region.

Building FI interface to transfer data between SAP and Concur.

Quarterly business review with vendors to drive business/system improvements.

Responsible for support of OTC, PTP, SRM and RTR.

Collaborating with the UK on changes/projects to ensure solutions meet local requirements.

Support business process owners in identifying gaps in processes and work on change requests to drive better end user experience.

Work with Payroll consultants to ensure data between FI and HCM box is up to date. Key Achievements:

Successful implementation of SAP Concur and Guided Buying.

Driving changes in SAP (OTC and PTP) to make the system more robust and make end user experience better.

Delivering a cost saving initiative with commercial lead using analytics to negotiate better pricing with vendors. Sweta Telkar Résumé Page 2 of 5

Wipro Technologies 2007-2015

Wipro Technologies is an Indian multinational IT consulting company. Project 4: Lead SD and MM Functional Consultant 2012 – 2015 Client: Transfield Services

Role Snapshot:

Implementation of SAP ECC 6.0 SD (Resource related billing) and MM (purchasing and inventory management) modules using ASAP methodology.

Rollout global template across new contracts through requirements gathering workshops, presenting design change proposals, training the trainers.

Propose and implement service improvement initiatives by analysing existing business processes.

Travel across various client/project locations around ANZ for imparting training, assisting users through acceptance testing etc.

Project management of enhancement CRs, preparing effort estimates, project plans, monitoring and reporting progress while mentoring juniors through the implementation/execution.

Review and approve submissions for design change and provide alternative solutions in case of deviation from global template.

Provide potential performance improvement suggestions to business through BPA/BPMon dashboard reports.

Work closely with purchase and sales teams from business for identifying process improvement/automation possibilities and recommend changes.

Prepare functional and technical specifications and work closely with developers for implementing custom reports and programs.

Proactively monitor the system for identifying any potential technical problems.

Analyse new functionalities to write test strategies and prepare test plans.

Perform regression testing for changes being implemented by another process teams and ensure system integrity.

Design and develop test plans (test cases, data and scripts) for executing unit, integration and UAT in order to ensure the solution meets the business requirements.

Supporting users (BAU) across ANZ and the US geographies.

Lead MM and SD support teams.

Change management and implementation of process/system change requests.

Performance appraisals.

Key Achievements:

Successful design and implementation of inventory management solutions for Defence and Immigration contracts.

Streamlined and automated billing process for Western Power contract to save manual hours during month end process.

Implemented service improvement initiatives for billing processes.

Awarded Numero Uno and feather in cap awards for the work done on Defence project Project 3: SD Team lead 2009-2012

Client: Sealed Air

Role Snapshot:

Sweta Telkar Résumé Page 3 of 5

Roll out SAP SD and LE modules for Sealed Air business in Brazil and South Africa.

Facilitate brainstorming sessions with SMEs to determine features for proposed application releases from various stakeholders from different business units.

Worked on several enhancements related to rebates, outputs and credit management.

Worked on training documents and SMTD that was made available to the end user so they don’t raise a new AR every time a similar issue occurs.

Worked on root cause analysis to reduce the number of tickets raised per user.

Worked on several enhancement projects involving integration with different modules.

Always ensure that the issues are closed within the SLA and helped other team members achieve the targets we set for ourselves at the same time meet the SLA Key Achievements:

Design and implement a rebate process for a new business unit.

Worked on a project related to tax codes to make sure that the destination country on the intercompany invoice is populated correctly.

Worked on pricing related projects which included change in the pricing procedure for USA and Canada to suppress freight for certain customers on the invoices.

Customer award for suggesting business process improvement, which were successfully implemented. Project 2: SD and LE Consultant 2008-2009

Client: Carestream Health

Role Snapshot:

Inter and Intra company process and third party sales.

Year-end activities in FI and SD space.

EDI and interface issues.

Involved in the end user training and Knowledge Transfer sessions and Production Support.

Worked on logistics issues to reduce repetitive work of creating routes in SAP whenever a new route was created.

Data cleansing, data formatting and data upload.

Worked with developers to create user-exits in sales order creation, delivery and billings.

Worked on defining transportation zones, planning points and document settings. Key Achievements:

Document and create user reference guides to reduce the number of repetitive incidents reported, this resulted in cost reduction for the client.

Project 1: SD Consultant 2007-2008

Client: Eastman Kodak Company

Role Snapshot:

Issue based support of end users.

Tracking status of Vantives and SIRs. Documentation of issues, root cause and resolution to database for future reference.

Idoc, ALE/EDI components used for distributing data between two systems.

SIR Migration – providing customizing changes as per client requirements, carrying out the testing in QA and migrate it to production.

Sweta Telkar Résumé Page 4 of 5

Designed and executed end-to-end user acceptance test cases, including defect management: coordinating resolution of defects and reporting.

Key Achievements:

Was awarded “Quick Learner” of 2007, just 6 months into the project.


Bachelor of Engineering in Electrical and Electronics (2006)


Available on request

Sweta Telkar Résumé Page 5 of 5

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